BSS: B2B Login Lock Hide Price , 517 則評價
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One of the best support in Shopify and great app, it delivers what it promises and is easy to use
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!
I initially had a hard getting this app working the way I was hoping it would, but when I contacted customer service they were quick and really amazing to deal with! Now it works great!
Thank you so much for your 5 star rating!
We're so glad to hear that our customer service team was quick to respond and helpful in getting things fixed. We appreciate your feedback and are glad that it now works great!
This app is incredible! HIGHLY recommend! It is very robust but simple to use. This app makes things that would be complex custom code and time consuming very easy to implement. You can configure it many ways for many scenarios also. Their support has been next-level! They have helped me so much and gone the extra mile. Thank you Jena and team! :)
Thank you so much for your kind words!
We're delighted that you find the app both robust and easy to use, and that the support team has provided such excellent service. We're glad you're happy with the app and appreciate your recommendation.
The application is intuitive and user-friendly, offering a seamless experience. Its features are comprehensive and fulfill my needs efficiently. Jolie was extremely helpful, providing excellent support and guidance throughout. She demonstrated exceptional knowledge and professionalism. Her friendly demeanor and prompt assistance made my experience delightful. I am grateful for her outstanding service.
Thank you so much for your wonderful review and five star rating!
We are very happy to hear that the application is intuitive and user-friendly and offers a seamless experience. We are especially pleased to hear that our agent was so helpful and knowledgeable in providing you with excellent support. We are grateful for your kind words and are glad that your experience was delightful.
Thank you!
Buyer beware. If you use this - any type of "View All" will display your "hidden content". i.e. "View all collections" or "View all products". In the event that you attempt to get them to assist you, they will, slowly, but god forbid you remove their app. Once you do you, you are hostage to installing and paying $50 per month for your store to function properly. Like I said. Beware.
Hi there,
This is Jonas from BSS Commerce. We are so sorry for any inconvenience you may have experienced with our app. We appreciate the opportunity to address the issues you've raised. I hope you can give us a chance to make everything clear.
Regarding the concern: ''If you use this - any type of "View All" will display your "hidden content". i.e. "View all collections" or "View all products". In the event that you attempt to get them to assist you, they will, slowly, but god forbid you remove their app""
-> Initially, the Hide Product feature was not automatically functioning due to compatibility issues with your theme. As a result, your products were not hidden as intended. Thus, we promptly worked to rectify the situation to make sure the app functioned well on your site (the process was approximately 1 hour).
On the same day, there was an unfortunate downtime on Shopify, lasting a few hours, which impacted the backend of stores, including yours - Stores aren't listed issues. We received notifications from other customers regarding this matter, and I want to assure you that the confusion stemmed from a Shopify-related problem rather than our app. Should you need further information, you can contact Shopify for more details to ensure about everything.
2. In reference to the concerns about plans:
-> We want to assure you that you have the flexibility to remove our app at any time you want and the app will not affect anything on your site. We are more than willing to assist you in reviewing and removing any extraneous code associated with our app if needed.
Additionally, we observed that you are still within the free trial period until November 18. If you choose to unsubscribe before this date, you will not incur any charges, I definitely commit to that.
Once again, we are so sorry for any inconvenience that may cause to you. I hope this clarifies the situation, and I genuinely appreciate your understanding. If there's anything you're still unsure about, feel free to ask; I'm here to clear everything up again.
If you need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
I can't say enough good things about B2B Login/Lock & Hide Price APP and the outstanding support and customer care they provide. From the moment I installed this app, I've been thoroughly impressed by their dedication to helping their users succeed. Totally recommended!
Thank you very much for your 5-star rating and kind words about our B2B Login/Lock & Hide Price APP!
We are delighted that you found our app helpful and that you are pleased with the customer service provided.
Thank you again!
Great customer service that helped us resolve our issues in a timely fashion.
Very useful app if you want to hide the price for not logged-in customers. Next-level helpful customer service, Emma is helping every time we need!
Thank you so much this app!
We really appreciate your 5 star rating and kind words about our app and our helpful customer service!
It's nice to know that our agent helps you every time you need it. We will do our best to keep making the app and the customer service even better.
Thank you again for your support!
good app, answer to my needs, at the beginning there was a glitch but the support team was responsive and useful.
Thank you for your 5-star rating! We are delighted that our app satisfied your needs and the support team was responsive and useful. We appreciate your support!
Super, Super Fast Customer Support，I'm glad I chose them，I am very satisfied，Provided me with very professional help
Thank you for your kind words and your five-star rating!
We are thrilled that you were pleased with our super, super fast customer support and that you chose us. We strive hard to provide our customers with the very best service and are delighted that you were satisfied with your experience.