評價 (538)
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根據評分
Had some problems with my wholesale website. Reached out to the customer service and they helped my really quickly and friendly.
Would definitely recommend.
This app works great to hide pages from certain customers groups. The support from BSS has been extremely responsive and friendly!
App does exactly what it says. Easy to use and to setup. Support team is very attentive and quick to respond -- helping us format and make changes. Everything is great!
The support is really quick and Jocelyn has been super kind helping me customizing a css on a page!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
The app is easy to use and meets our requirements exactly. The tech team provided us with significant support in setting up the app and implemented all our wishes within a very short time. Many thanks for the great support!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
The app is working well and the support team is very good and fast feedback. Highly recommend this app.
Working great, great customer service
Just installed the app and ran into a problem that was not related to the BSS app but was caused by leftover code from another uninstalled app on our Shopify Store. Emma responded very quickly and put her technician on it immediately. The problem was fixed in less than 24 hours! Great customer service, Shopify expertise, communication and product. We will be installing more of their apps but was very impressed with this initial interaction with them when I needed support.
This company is very responsive and dedicated to keeping in touch for service. I am impressed.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Très bonne application : fonctionnelle et professionnelle.
Hi there,
This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you faced with the app subscription.
However, hope you can understand that your new billing cycle started on Feb 16 while you only canceled and removed the app on Feb 17 which was one day late so for sure that Shopify would still send you the bill. Additionally, our team has collaborated and issued you the refund on the case. Thus, I think this 1-star review seems not fair to us and our team.
Hopefully, you can double-check the situation and help us revise your experience. Thank you so much in advance.
If you might have any other concerns, don't hesitate to contact us again at support-sbc@bsscommerce.com