BSS B2B Lock, Login & Password

I've had this app installed since Sept 2023 because I need to unlock a specific feature to hide certain products. And to this date, I'm still sending emails resolving many little bugs and feel handcuffed to this app ecosystem. Here are some things that you should be aware of this app before you download:

* You will always need to pay for a premium features, not just the lower scale one.
* You will need to install separate apps for features that let you customize further. We are a small shop with 11 products and still needed 2 more of their apps, which means two more subscriptions and a total cost of over $125/month for all these services.
* There customer service, while friendly and can fix things in a day or two, is in Vietnam and you have to wait 24hrs for every question to respond.
* There is typically many things labeled differently or built in the app that needs some further discussion/translation as they are labeled differently than I would prefer. I assume this because translating things between Vietnamese and English can cause some hiccups.
* Unless you want to work Vietnam business hours - find a different app with customer support geared towards your time zone.
* In the end, I'm a small business investing 7 weeks of work into this app and no customers actually using it fluidly.
* I have my hands tied that I have to keep this app because of costs and feel I can't make a change, especially with holiday season approaching.

Please be mindful when making a decision - they have great ratings but I suspect it's because throughout my 90+ email chain since 9/21/2023 to date, they've asked me to write a review about once a week. While professional and nice, they look to optimize reviews more than solve my actual problem and it's unfair.

I've been using the app for several months and it responds to all the features a B2B site needs. The customer service is so amazing that responds promptly and very quickly, they spend a lot of hours and back and forward emails in order to get everything right. I highly recommend these apps.

We tried the B2B lock during a test period before going live and had to uninstall it because of other factors we were dealing with before the launch. The support team was gracious and supportive during this time and helped us to remove all coding from our theme even though we were not a paid customer. This tells me that they support customers and I would not hesitate to use their service in the future.

Mida was a great help for me, setting up the wholesale page on my site. Everything was very smooth, and works perfectly.

J'utilise ce plugin après celui pour le portail B2B du même éditeur. La mise en place est rapide. Le plugin est très complet, traduisible soi-même, les 2 s'intègrent bien, rien à redire.

Simple and direct. Correctly priced and easy to use.

Fast, efficient and accurate support. They helped me set up the store just as I needed and were always available to book video calls for support. The app works well and we are satisfied with how it works.

The team was able to help install everything and it works well to lock down our wholesale website. I highly recommend this app!

Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!

So far this app has done what it says it will and the customer support has been there to help me when i needed it.