BSS: B2B Login Lock Hide Price , 517 則評價
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Buyer beware. If you use this - any type of "View All" will display your "hidden content". i.e. "View all collections" or "View all products". In the event that you attempt to get them to assist you, they will, slowly, but god forbid you remove their app. Once you do you, you are hostage to installing and paying $50 per month for your store to function properly. Like I said. Beware.
Hi there,
This is Jonas from BSS Commerce. We are so sorry for any inconvenience you may have experienced with our app. We appreciate the opportunity to address the issues you've raised. I hope you can give us a chance to make everything clear.
Regarding the concern: ''If you use this - any type of "View All" will display your "hidden content". i.e. "View all collections" or "View all products". In the event that you attempt to get them to assist you, they will, slowly, but god forbid you remove their app""
-> Initially, the Hide Product feature was not automatically functioning due to compatibility issues with your theme. As a result, your products were not hidden as intended. Thus, we promptly worked to rectify the situation to make sure the app functioned well on your site (the process was approximately 1 hour).
On the same day, there was an unfortunate downtime on Shopify, lasting a few hours, which impacted the backend of stores, including yours - Stores aren't listed issues. We received notifications from other customers regarding this matter, and I want to assure you that the confusion stemmed from a Shopify-related problem rather than our app. Should you need further information, you can contact Shopify for more details to ensure about everything.
2. In reference to the concerns about plans:
-> We want to assure you that you have the flexibility to remove our app at any time you want and the app will not affect anything on your site. We are more than willing to assist you in reviewing and removing any extraneous code associated with our app if needed.
Additionally, we observed that you are still within the free trial period until November 18. If you choose to unsubscribe before this date, you will not incur any charges, I definitely commit to that.
Once again, we are so sorry for any inconvenience that may cause to you. I hope this clarifies the situation, and I genuinely appreciate your understanding. If there's anything you're still unsure about, feel free to ask; I'm here to clear everything up again.
If you need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
One of the best support in Shopify and great app, it delivers what it promises and is easy to use
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!
This app has been a great solution to providing exclusive access and other hidden pages to our customers. The customer service is also friendly and quick to respond. We have had no issues with the app to date, and would recommend!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!
Great support, the plan is for free, yet the response and fix for an issue was almost instant. It can be an example on how a support should work.
Very responsive customer service - Excellent Loom videos to guide their advice! Friendly and professional. The app has great functionality and the team know exactly how to integrate it into your site to do what it needs to!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!
Jennie and the team are fantastic to deal with. I've always felt that you can ask any question relating to the website and they will deal with it quickly and effectively.
Thanks so much
Thank you for the amazing 5-star rating!
We are delighted to hear that you had a great experience with our agent and the team. We take pride in providing excellent customer service and are glad that we could effectively answer your queries about the website.
Thank you again for your kind words!
Really good app and costumer service. Easy to use and helpfull staff if anything is hard to figure out.
Thank you for your 5-star rating!
We are delighted that you found our app easy to use and have had a positive experience with our customer service and staff.
We’re grateful for your support!
So far it works as intended. I just needed one page locked on my website. The formatting of the password page wasn't quite right at first, but I asked for support and they fixed it in a reasonable amount of time.
Thank you for your 5-star rating!
We appreciate your kind words and are glad that the plugin met your expectations so far. We're also glad that our support team was able to address the formatting issue on your password page in a reasonable timeframe.
Thank you for your continued support!
Emma C was very helpful to me. She resolved my issue in a very short time. She was very helpful and professional. I appreciate all the help herself and the team gave me. Thx again!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!
Great customer service, Jolie from helpdesk was absolutely wonderful and blazing fast to rectify few problems I was facing with the implementation. Would highly recommend this app for anyone who is building a wholesale store. Looking forward to installing there full suite of apps to build our wholesale store. Keep up the good work.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.
Wish your business all good!