評價 (578)

整體評分
4.8
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2021年7月5日

Very good app. Does what we want. Once you know where to navigate within the app its quite powerful and you set your login policy based on your business rules.

Coloplast ANZ Order Portal
澳洲
使用應用程式 1年多
BSS Commerce 已回覆 2021年8月24日

Great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

2022年3月22日

The app is unique but has some bugs sometimes. However, the support team is excellent and they were kind enough to help me with my issues. The support person Jonas Nguyen was in contact with me regarding the technical issues I was facing. The technical person who was behind the scenes Cuong NVM, figured out the problem and help me resolved. Overall a good app to work with!

Lux Premier Beauty
加拿大
使用應用程式 1年多
BSS Commerce 已回覆 2022年3月29日

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

2023年10月2日

I found this app via Shopify Customer Service who recommended it for my particular situation for which it has been a great fit. We are a small gourmet cheese shop that also has a catering arm to our business supplying unwrap and serve party platters that are made to order. We are lucky to also be partnered with some local businesses who order the platters and I needed them to see some offerings that I am not able to offer to the public. This app allows them to log in and only they now see those offerings. And Jennie was super helpful in getting me set up and then troubleshooting some of the issues I was having initially. I very much appreciated her prompt responses and thorough explanations.

My one issue with the app is that I personally found the verbiage within the app to be unintuitive and a bit confusing at times. I also was unable to find a good detailed explanation of various functions which was frustrating as I tried to figure out what various rules and such accomplished. So improving the tutorials and instructions within the app itself would be helpful, in my opinion.

But I am still very happy with the app's performance and the great customer service I received from Jennie and would therefore definitely recommend it.

Cheese Shop Santa Barbara
美國
使用應用程式 12個月
BSS Commerce 已回覆 2023年10月5日

Thank you for your 4-star rating!

We are delighted to know that the app can fit your particular needs. Our team works hard to provide great customer service that you have appreciated. Thank you for recommending the app and for your input about the tutorials and instructions. We appreciate your honest feedback.

Hopefully, we can assist you much more so as to help you revise your experience!

2020年10月29日

App works perfectly with the theme, few tweaks to the and we're good to go. Good customer service...

L'Oreal Professionel
菲律賓
使用應用程式 12個月
BSS Commerce 已回覆 2020年10月30日

We really appreciate that you give us time to support your case, Jan.
Hope that you will also support our other apps and wish to get some feedbacks if you like them ;)

2020年12月23日

I used this app to control my soft-launch user group. The app is fairly easy to configure and customer support has been very helpful.

Bombay Trade Co
美國
使用應用程式 4個月
2023年3月16日

The only reason I did not give 5 stars is because of the time zone difference, so you only get a reply once a day and late at night. But that's personally OK with me because every time we've had an issue, we log in in the morning and the correct answer is always waiting for us. They have always been able to solve our issues

Jocelyn and Co. Wholesale
美國
使用應用程式 3個月
BSS Commerce 已回覆 2023年3月17日

Thank you for your rating! We are pleased to hear that you are satisfied with the prompt responses from our staff. We always strive to provide an efficient service and are glad that you have experienced the same.

2023年9月26日

App works really well. Would be five stars if they were available during the same ours as the States

Statewide Supply
美國
使用應用程式 3個月
BSS Commerce 已回覆 2023年10月3日

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

2023年4月12日

Excellent customer service. They really helped me solve all the problems I was facing with the app and did some custom configurations too. Special mention to Ms. Joy Nguyen for helping me with my ticket.

GHS Distribution Canada
加拿大
使用應用程式 大約1個月
BSS Commerce 已回覆 2023年4月14日

Thank you for your kind words! We really appreciate your rating and are glad to hear that our customer service team was able to assist you with your issue. Again, thank you for your feedback and we hope you have a great experience with the application!

2023年8月15日

I downloaded the app for the login to see price feature. I wasn't able to activate it on my own, but when I had reached out to customer service they had the issues fixed within 24hrs. I appreciate their fast response time.

MFG inc
加拿大
使用應用程式 7天
BSS Commerce 已回覆 2023年8月18日

Thank you so much for your rating!

We are very pleased to hear that you were able to try out the login to see price feature and thankful for the fast response time our customer service provided.

We are grateful for your support!

2021年1月21日

So far it seems to be working well. We only need one section of our store to be password-protected so the $5/month Pro plan is doable for us. Their staff members have been very responsive to my questions.

Internet Systems Consortium, Inc.
美國
使用應用程式 6天