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The customer service has been really helpful when we needed them
Thank you for your 5-star review!
We are glad to know that our customer service has been a great help when you needed it.
We hope to see you again soon!
Great level of support from the team when needed, the app itself does exactly what it needs to do. Would recommend to anyone that needs to restrict their content.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
Great experience with Jocelyn at BSS Commerce! I had a bit of trouble when updating my store theme, but Jocelyn was able to help with bringing over any customization!
Thanks again Jocelyn!
Excellent app that allows us to control user access to our products. BSS provide brilliant and fast customer support via live chat with email updates. A key part of our website.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
I've been using two of BSS software for a while now and have been pleased with the results. It has taken some getting used to and most of the features are intuative, but anything I was unable to find out on my own, the support staff was generally helpful and quick to respond. This solution has worked well for our site and wholesale orders, so we will continue to be a customer as long as shopify allows.
Très bonne application : fonctionnelle et professionnelle.
Hi there,
This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you faced with the app subscription.
However, hope you can understand that your new billing cycle started on Feb 16 while you only canceled and removed the app on Feb 17 which was one day late so for sure that Shopify would still send you the bill. Additionally, our team has collaborated and issued you the refund on the case. Thus, I think this 1-star review seems not fair to us and our team.
Hopefully, you can double-check the situation and help us revise your experience. Thank you so much in advance.
If you might have any other concerns, don't hesitate to contact us again at support-sbc@bsscommerce.com
This feature has what we needed for our website and functions are super easy to use. Moreover, the customer support is AMAZING. The team is genuine and always willing to help out with any questions. I would highly recommend this app to small business because BSS's customer service almost feels like they are part of your team - they address your questions asap, find solutions, and follow up with you after. 10/10.
Thank you so much for the wonderful 5-star rating and your kind words about our app!
We're thrilled to hear that our features were just what you needed and that you found our customer support to be amazing. It's our pleasure to assist you and we appreciate your recommendation to other small businesses. We're always here to help and support you - just like part of your team.
Thank you for choosing us!
Works as intended.
Very happy with this app and the support. Through this app we were able to create a B2B restricted website without purchasing the more expensive B2B Shopify license. A good solution for those who want to approach a B2B platform with limited budget. Recommended!
Support is really good. Jena is really efficient at responding. It is instant support. The app is really good as well. 5 stars.