Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its functionality, ease of use, and speed, especially for B2B and wholesale businesses needing to hide prices or products from certain customer groups. They value its user-friendly interface, integration with Shopify, customization options, and responsive customer service. The app's pricing is seen as fair for its features, and the developers are proactive in addressing issues and making improvements based on merchant feedback.

Edited May 4, 2023

Early in the process but the team has been very helpful answering my questions and walking me through the process. Very satisfied so far!

Alchemic Gaming Supplies
Canada
3 months using the app
BSS Commerce replied May 10, 2023

Thank you so much for your wonderful 5-star rating and kind words. We are so pleased to hear that you were well-supported early in the process. It's also great that you are very satisfied with your experience so far. Thank you for choosing our app!

May 30, 2023

I've been looking for a system to LOCK pages for my website's loyal customers. I accidentally saw it on YOUTUBE and downloaded it through the APP from SHOPIFY. It was simply well explained. I was able to kindly get help through CHAT.

SILKPDO
United States
12 days using the app
BSS Commerce replied June 7, 2023

Thank you for your 5-star rating!

We are very glad to hear that you found our system to lock pages and that it was explained well on YouTube and downloaded easily from the Shopify app. Likewise, we are so happy that you were able to get help through the chat. Your positive feedback is a great motivation for us, and we truly appreciate it.

Thank you for being a loyal customer!

June 22, 2023

So far this app has done what it says it will and the customer support has been there to help me when i needed it.

Kreative Living
United States
12 days using the app
BSS Commerce replied June 27, 2023

Thank you so much for your 5-star rating!

We are so glad to hear that our app has delivered as promised and that our customer service team was there to help you when you needed it.

We're grateful for your support. Thank you!

July 12, 2023

Besides being a great app and doing exactly what I needed it to do, I also needed some custom CSS work done and they resolved the issue straight away. Can't thank the team (Jennie) enough.

K Avenue Hair Australia Pty Ltd
Australia
2 days using the app
BSS Commerce replied July 17, 2023

Thank you so much for your 5 star rating!

We are incredibly grateful for your generous words about our app. We are so pleased to hear that not only did the app fulfill your needs, but that our team member was also able to address your custom CSS concerns promptly.

We really appreciate your kind feedback and your support!

May 8, 2023

Absolutely the project we have searched for and makes B2B Shops much easier!
Also, an outstanding support, which has been the most crucial part for us to chose this company!
Thanks!

B2B | KENRICO Kräuterpflaster
Austria
19 days using the app
BSS Commerce replied May 10, 2023

Thank you so much for rating us 5 stars! We are delighted to hear that our support has been outstanding. Thank you for your kind words - they mean a lot to us!

June 30, 2023

I am very pleased with the exceptional support and service I received. The app is now functioning perfectly, and I am extremely grateful to the team who helped us to resolve the issue.

Better Packaging Co
Australia
About 1 month using the app
BSS Commerce replied July 4, 2023

Thank you so much for your 5 star rating!

We are pleased to hear that you received exceptional support and service. We are very happy that the app is functioning perfectly and we are grateful to our team for helping to resolve the issue.

Thanks again for your positive review!

August 14, 2023

hello. I had private stuff on one of my Shopify store pages that I didn't want to see publicly. I came across this app that fixed this problem. It is easy to use and I think it is a good application if you don't know how to edit in code. I am very happy with this discovery and I hope to have this app for a long time. Customer service is effective and fast. Much success to all those who have e-commerce and to those who created this app. GREETINGS

hola. Tenía material privado en una de mis paginas de mi tienda de Shopify, que no quería que se viera publicamente. Me encontré esta aplicación que solucionó este problema. Es fácil de usar y creo que es una buena aplicación sino no sabes editar en codigo. Estoy muy feliz con este descubrimiento y espero tener esta app por mucho tiempo. la atención al cliente es efectiva y rápida. Mucho exito a todos quienes tienen e-commerce y a quienes crearon esta app.
saludos.

Rapaemona
Chile
1 day using the app
BSS Commerce replied August 18, 2023

Thank you so much for your 5-star rating!

We are so glad you are having great experiences with our app. We take pride in making sure it's easy to use and effective for all your needs. We are so happy that your private data is secure now. We will always strive to keep our high standards in customer service and products.

Thanks again for your kind words!

September 19, 2023

Quick Support. Attentive and helpful customer service.

MILIOMILANO
United States
2 months using the app
BSS Commerce replied September 22, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 20, 2023

It has been amazing doing collaboration with BSS Commerce - they know what they do, they have been helping us on every edge case with our Shopify store. I'm truly thankful.

Autojoy Baltic
Estonia
6 days using the app
BSS Commerce replied June 20, 2023

Thank you so much for your 5 star rating!

We really appreciate the amazing review and are so glad to hear of your positive experience collaborating with us. We take pride in our knowledge and expertise and are pleased to hear that we could be of support in your Shopify store.

May 31, 2023

Such a fantastic team. Emma, and her technicians Hau and Cuong were so quick to integrate the app into our store. We have worked with some other apps for wholesale and encountered many issues, but after a day of signing up, we have a perfectly functioning wholesale integration and price lock. Thank you so much for your support (I am sure I will be in touch again at some point!).

Tish Lyon
United Kingdom
1 day using the app
BSS Commerce replied June 7, 2023

Thank you so much for your 5-star rating and kind words!

We are so pleased that you appreciate the work and dedication our team has delivered, especially Emma and the technical guys Hau and Cuong. It is great to hear that we quickly integrated our app into your store and that the wholesale integration and price lock are functioning perfectly.

We greatly appreciate your support - thank you!