Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its functionality, ease of use, and speed, especially for B2B and wholesale businesses needing to hide prices or products from certain customer groups. They value its user-friendly interface, integration with Shopify, customization options, and responsive customer service. The app's pricing is seen as fair for its features, and the developers are proactive in addressing issues and making improvements based on merchant feedback.

December 7, 2021

I purchased the entire BSS Commerce suite of apps: Login/Lock & Hide Pricing, B2B Wholesale Solution and B2B Portal/Net Terms. All of the apps have great functionality and have made my wholesale program and checkout process much more efficient. Their customer support team stayed online with me helping me set everything up and make sure it worked just as I wanted. They were so patient!!

dessertunlimited
United States
About 1 year using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

February 13, 2023

As a B2B e-commerce store, we were in need of a solution that could improve our security and pricing flexibility, and this plugin exceeded our expectations.

What made our experience even better was the exceptional customer support provided by Joy and Nguyen Van Huan. They went above and beyond to ensure that the plugin was set up to meet our specific needs, and their knowledge and responsiveness were truly impressive. I would recommend this app over and over again!

HENDRICKS
United States
About 1 year using the app
BSS Commerce replied February 15, 2023

Thank you for your fantastic review for our plugin! We are thrilled to hear that it exceeded your expectations and that you found our customer service and technical support to be exemplary. Your recommendation is greatly appreciated!

February 18, 2022

Awesome help from Annie Tran and Tri. They helped me set everything up and they set it up just like we wanted it.

B.Haralds ehf
Iceland
About 1 year using the app
BSS Commerce replied March 3, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 29, 2020

Very good app ! im satisfy about it ! and the help center is very efficient and fast ! i recommend it ! thx u

BRUTE LE BISTRO 2.0
France
About 1 year using the app
BSS Commerce replied October 4, 2020

Thank you too for using our app and take notes that we will keep updating the app with more and more helpful features!

July 4, 2022

Great app and great support. Both developer and customer support fixed my issue very fast. Thank you very much.

b2b.WINECOM
Germany
About 1 year using the app
March 9, 2021

Fantastic support provided very quickly - Stephanie seems to be allergic to sleep! The app is fundamental to my business model and is a model I struggled to find support for, before coming across this app. Really impressed with it.

Lead the Disruption
United Kingdom
About 1 year using the app
March 16, 2023

I found BSS Commerce on the Shopify app store and I’ve been thrilled with their level of support so far. Each night I send over questions and requirements and they do their best to accommodate me as soon as they can.

My site is a wholesale site and we need to block pricing from our competitors and only show them to approved customers. This meant that I needed to find a solution on the Shopify App store that would accommodate these requirements. I’m new to Shopify and Emma along with her developers Hoang and Nguyen have been able to get me everything I need to help my customers navigate my new site.

Colorado Food Showroom
United States
About 1 year using the app
BSS Commerce replied March 17, 2023

Thank you so much for your generous 5-star rating! We're delighted to hear that our agents were able to help you navigate your new site and get you all the requirements that you need! We really appreciate your feedback and hope you will continue to choose BSS Commerce for your needs!

July 21, 2022

Emma and Nguyen Van Dong have been fantastic supporting the app to make it right for our site, very quick and proficient with the help they have given. The app works well in combination with other BSS apps to provide a B2B Shopify solution .

Carabao Energy Drink
United Kingdom
About 1 year using the app
December 3, 2020

Customer service helped to resolve integration problems between app and my Shopify theme quickly! super appreciative for that response!

NADJARINA
United States
12 months using the app
Edited December 28, 2021

I needed some tweeks for our theme, I made request and I just seat back. They done it so quickly that I was impressed with their speed support. I would recommend this app to everybody that needs to hide prices for non-logged in users or any other reason. Special thanks to technician Xuan Duong and Gigi.

SP BUSINESS
Croatia
12 months using the app
BSS Commerce replied December 28, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!