Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its functionality, ease of use, and speed, especially for B2B and wholesale businesses needing to hide prices or products from certain customer groups. They value its user-friendly interface, integration with Shopify, customization options, and responsive customer service. The app's pricing is seen as fair for its features, and the developers are proactive in addressing issues and making improvements based on merchant feedback.

June 14, 2021

This app is easy to install and use. Had to change how it looked at first, but that was easily fixed by the team. Customer service is great!

Curly Secret
Netherlands
3 months using the app
July 1, 2021

We were having difficulties creating a new rule for trade account access and Stephanie helped us resolve this issue! Very efficient/helpful and showed us the detailed changes to be made/made the changes in the back end for us! 100% love using this product and the customer service is top notch!

Boss Collective Australia
Australia
2 months using the app
BSS Commerce replied August 24, 2021

Great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

Edited December 19, 2022

Customer service is very fast and nice in helping you out! The functions of this app seem to work great and it is easy to use. My only rating drop is due to the price for hiding pages and products. The rate is a bit higher than other apps that I use that provide the same function. The price hiding and login force are at a good price especially for the excellent service.

Tech team was very helpful and nice.

SkycoDistro
United States
2 months using the app
BSS Commerce replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

March 30, 2023

Good job BSS team! Thanks so much to my support agent Joy Nguyen and dev guys Cao Xuan Cuong, Le Trung Dong, Hoang Van Tien, Pham Van Quyen who quickly resolved my issue. More specifically, I have some questions about the 2 apps and Joy Nguyen gives me answers well. Then, I have some difficulty in restyling the force login page and login age, as well as registeration page too. Then I contact Joy and receive the reply that the dev team can customize for free if I can give then detailed mockup design of my expectation. Why should I hesitate to do that? Of course I am willing to send them my mockup design so that they understand what I want, and they come back to me with very good result. You guys can go into my page and see that the pages are so nice! I love it! BSS app is quite friendly to use and functional also. You guys are great: You have amazing support team and good app. You can grow your service and sales more for more customers. I am more than happy for this customer support! They are patient, friendly, supportive and cute! I don't usually write reviews but BSS support team gives me a second thought about this time. i will continue collaborate with you guys and if I may have any further issues, I will be more than happy to come back to you guys again.

combie engineering
United States
2 months using the app
BSS Commerce replied April 3, 2023

Thank you so much for your 5-star rating! We here at BSS team are so glad to hear that you were happy with what our support team and dev guys did for you. It's always our top priority to make sure our customers have the best experience. We're very pleased to hear you've gone ahead and taken a look at the force login page and login age as well as the registration page! We'll continue working hard to provide our customers with great service and satisfaction. Thanks again for your review!

December 16, 2021

The team at BSS has been a great help getting our B2B site launched! Of all the apps we work with they have been the most helpful and responsive. Thanks Minh Tri and Jonas for the great support!

Kalora.com
Canada
2 months using the app
BSS Commerce replied December 19, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 20, 2022

5-star excellent customer service from Emma and Hoa Xuan Duong!! They got back within a day and solved the issue so quickly. Thanks guys

Muselooks Wholesale
United States
2 months using the app
BSS Commerce replied January 26, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Edited February 16, 2022

Emma, the supporter here, Minh Dang, the technician here, and Hoa Anh Duong are sincere to
the end when it comes to usage and some errors.
If you are wondering what to use for your 2b app, I highly recommend
you to use this app.

yp-ec-ph2-proto
Japan
2 months using the app
BSS Commerce replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

March 11, 2022

Outstanding customer service! Jonas from the support team is solving all matters for us - within really short time.

TURTLE®
Denmark
2 months using the app
BSS Commerce replied March 13, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

September 22, 2022

I am using this app for a huge sale we do every year to keep patients out while I add everything to the sale page. It works wonderfully. The only issue I had was fixed promptly by customer service. 5 stars!

Egrari Skincare
United States
2 months using the app
January 19, 2022

I spent ages looking for an app that I could use to password-protect a single collection (i thought this would be fairly simple but finding an app that did what i wanted was harder than i thought it would be!). This app solved the problem for me, it was fairly easy to set up, and when i contacted support for help, Jonas responded quickly and fixed the problem swiftly despite the time difference. It would be great to see more customisation options in terms of the styling / layout of the password page (for example being able to include photos) - this is something it would be great to see added to this app in the future. But for now it does what I needed it to.

Rosa Bloom
United Kingdom
2 months using the app
BSS Commerce replied January 26, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!