Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its functionality, ease of use, and speed, especially for B2B and wholesale businesses needing to hide prices or products from certain customer groups. They value its user-friendly interface, integration with Shopify, customization options, and responsive customer service. The app's pricing is seen as fair for its features, and the developers are proactive in addressing issues and making improvements based on merchant feedback.

August 13, 2020

This is a great app, and after I stunned upon some problems I got help immediately. Stephanie helped me right away and I didn't have to wait for an answer. Great service and app!

naturalid
Netherlands
About 1 month using the app
BSS Commerce replied August 13, 2020

Thank you so much for your kind feedback. Wish your business all good.

September 23, 2022

Me gusto mucho la rapidez en la respuesta del soporte y la solución a mi interrogante muchas gracias

Unlimited Supply Corp
United States
About 1 month using the app
April 21, 2023

We needed an app that would require a passcode to view certain collections. Fairly easy to install.. had a bit of a hiccup but the B2B team fixed it immediately. Very happy with the app and service.

HormoneSynergy®
United States
About 1 month using the app
BSS Commerce replied April 25, 2023

Thank you so much for the 5 star rating! We are thrilled to hear that our app was easy to install and that our B2B team helped to fix the hiccup you encountered quickly. We value your positive feedback and thank you for your kind words!

Edited September 2, 2021

The APP is great with functions of showing and hiding products and many more. The customer service is amazing. Was glad and amazed by a girl - namely Stephanie, for assisting me for two hours. Just call them, get to know more and buy it.

Druline
Germany
About 1 month using the app
BSS Commerce replied September 7, 2021

Hi,

It's Steph who called you earlier and thank you for your time chatting with me about the app. It's pleased to help you.

Hope you enjoy the app now.

Cheers!

January 23, 2023

Great app. Support team is very helpful and accurate which custom made solution.

Many thanks to Joy and dev guys Nguyen Van Duc, Trang Duc Anh, Nguyen Tien Hau who quickly fixed my issue.

I would recommend this app to everyone who is considering adding this feature!

Difrax
Netherlands
About 1 month using the app
BSS Commerce replied February 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

February 16, 2023

We are using a combination of BSS apps to manage our B2B Shopify channels. The apps allow us to have a hybrid DTC/B2B site, presenting a good experience for the DTC shopper, and clever management of B2B - like login for special pricing, hide pricing on special products, and account logins. The options available allow you to setup very customised combos, and the support of Jena Nguyen and developer Cao Xuan Cuong go along way in making the process as painless as possible.

Mercurius
Australia
About 1 month using the app
BSS Commerce replied February 23, 2023

Thank you so much for the 5 star rating! We are delighted to know we were able to provide you with such a good hybrid experience for your B2B Shopify channels. We especially appreciate your kind words about Jena Nguyen and Cao Xuan Cuong's support in making the process as smooth as possible. It means so much to our team.

Edited April 6, 2023

Both Developper Hoang Van Luan and Customer service Joy have helped me very professionnaly on all the requests I had

I have a very good trust in BSS Commerce for helping my business

S DISTRIBUTION
France
About 1 month using the app
BSS Commerce replied March 3, 2023

Thank you for giving us a perfect five-star rating! We really appreciate that you recognize the fantastic customer service that Joy has provided to you. We are delighted to hear that our efforts to assist you with the urgent situation was satisfactory. We thank you for trusting us in helping you build your business!

June 21, 2022

The app works great, Ive decided to move platforms to magento and BSS Commerce has the best support and technical team there is, fast and fixed issues as well as educating me along the way, thanks to Nguyen Ngoc Hai and Jonas, I am in great hands.

VTA Wholesale
United States
About 1 month using the app
May 25, 2022

Many thanks to Emma and the entire team behind. They quickly and efficiently adapted the app so that it fits perfectly with our theme. B2B Login / Lock & Hide Price is an important part of our setup and we will definitely use more features from here in the future

shop.nortec
Denmark
About 1 month using the app
BSS Commerce replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

February 7, 2022

Very Useful App and great customer service, their team (Hoa Xuan Duong, Tuli and Jonas) helped quickly to fix issues and make the app work well on our store.

Degray.me
Spain
About 1 month using the app
BSS Commerce replied February 17, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!