Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its functionality, ease of use, and speed, especially for B2B and wholesale businesses needing to hide prices or products from certain customer groups. They value its user-friendly interface, integration with Shopify, customization options, and responsive customer service. The app's pricing is seen as fair for its features, and the developers are proactive in addressing issues and making improvements based on merchant feedback.

October 6, 2023

Emma C was very helpful to me. She resolved my issue in a very short time. She was very helpful and professional. I appreciate all the help herself and the team gave me. Thx again!

Isis Divine
United States
3 months using the app
BSS Commerce replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

September 27, 2023

Thank you to Jena for getting our issues corrected very quickly. I have just signed up with this BSS Commerce app, and they look like they are great to work with.

Backtrack
Canada
3 months using the app
BSS Commerce replied October 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 26, 2023

Jolie and the B2B Dev team saved my store! After some crazy situation installing/uninstalling apps, my store was rendered useless. Nearly a month and no one could help me.That was when I reached out to b2b and they saved my store! They were so patient and went above and beyond with correcting the code and making sure everything was working fine and back to normal. THANK YOU

LOVE N BONES
United States
11 months using the app
BSS Commerce replied April 27, 2023

Thank you so much for your 5 star rating! We are so glad to hear that the B2B Dev team saved your store! We are thrilled that they went above and beyond in correcting the code and making sure everything was working to normal. We greatly appreciate your kind words. Thank you for your support!

June 8, 2023

Great option to have, albeit a little on the expensive side considering exchange rate for AUS. That being said, it's great that I don't have to have a second site to offer wholesale for a small but growing business. It's been extremely straightforward and easy working with the team. Emma was incredibly patient and a great communicator, always checking in to make sure I was satisfied.

ENDA
Australia
9 months using the app
BSS Commerce replied June 15, 2023

We are so glad to hear that you were pleased with the experience and enjoyed working with our team.

It is encouraging to know that you find our platform to be a great option for your growing business. Thank you for your 5-star rating and for your kind words about oủ agent.

July 11, 2023

Exceptional customer service. There were a few things not working during setup and June and the team were amazing at fixing them quickly and providing continued support during the setup process!

AO Official Store
Australia
9 months using the app
BSS Commerce replied July 17, 2023

Thank you for your kind words!

We're so glad that our agent and our team provided an exceptional customer service experience. It's wonderful to know that they got all the setup issues taken care of quickly and provided ongoing support.

Thank you for the 5 star rating!

August 21, 2023

Really good app and costumer service. Easy to use and helpfull staff if anything is hard to figure out.

b2bnavacopenhagen
Denmark
Over 2 years using the app
BSS Commerce replied August 31, 2023

Thank you for your 5-star rating!

We are delighted that you found our app easy to use and have had a positive experience with our customer service and staff.

We’re grateful for your support!

September 28, 2023

The app is great, does exactly what I needed but what really sets this business apart is their customer service. They responded within a few hours and in less than 24 hours had solved all my problems and tailored it to my exact needs.

Couldn't recommend enough!

jddfurniture
United Kingdom
9 days using the app
BSS Commerce replied October 3, 2023

Thank you so much for your 5 star rating!

We are so grateful that you found our customer service exceptional and that we were able to quickly and accurately solve your problem and tailor it to your exact needs.

We sincerely appreciate your kind words.

June 13, 2023

Incredible support from the team to help us bring our concept to life. The app offers a lot of great features to help customize to your stores needs and there support helps make sure everything runs smoothly!

Highly recommend.

Robed With Love
United States
4 months using the app
BSS Commerce replied June 15, 2023

Thank you so much for your 5-star rating and kind words! We are so glad to hear that our support team is helping to bring your concept to life and that you are finding the app's features helpful. Our goal is to always provide excellent customer support and we are delighted that you are experiencing this. Thank you for your recommendation - it means a lot!

October 10, 2023

One of the best support in Shopify and great app, it delivers what it promises and is easy to use

svenjack-B2C-TEST
Austria
3 months using the app
BSS Commerce replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

July 10, 2023

Excellent app to protect prices/products/collections/pages from the eyes of B2C clientel. Very easy to use, compelling features and reasonably priced.
Also, Emma from customer service was very helpful with a little difficulty I had - fast, super efficient and super friendly help. Thank you!

Bunava
Germany
9 months using the app
BSS Commerce replied July 17, 2023

Thank you so much for your 5 star rating!

We're so glad you found the app easy to use and compelling to use, and that you found the price reasonable. We're equally glad that our agent from customer service was able to help you quickly and efficiently.

We thank you for your kind words and are so happy you had a positive experience.