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2021년 1월 2일

We are extremely dissatisfied with the service. We uninstalled the app and deleted it but our prices are still hidden, which drastically reduces conversion. Customer support service is not responsive either...

DESH GSM
프랑스
앱 사용 기간 29일
답글 Talon Commerce개 2021년 2월 13일

In this case, it looks like there was another app that was also hiding pricing on your shop after you uninstalled our app.

It's unfortunately common that Shopify has an issue with attributing which changes to which app and often it might seem like one app caused an issue when it was another app.

If you'd like help on this you can write me directly michael-support@taloncommerce.com

I'm not sure why you did not receive my replies as it sounds like. I looked and, sure enough, I do see my email to you in responses to this.