Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 95 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
21. april 2024

I was fully helped. Thanks Nova

STYLEJTDESIGNS
Tyskland
Cirka et år bruger appen
Channelwill svarede 22. april 2024

Thank you for your wonderful feedback! You're very welcome! We're glad Nova could assist you fully. Providing excellent support and a user-friendly experience are top priorities for us. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Loloyal Support Team

5. maj 2024

Very good customer support. Always been prompt in solving and answering the questions.

Auzz Trinklets N Krafts
Australien
Cirka 2 måneder bruger appen
Channelwill svarede 7. maj 2024

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our customer support team and that we've been able to assist you promptly with your questions and concerns.

If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thanks again for choosing Loloyal, and we look forward to continuing to serve you in the future.

Best regards,

Kim|Loloyal Support Team

5. marts 2024

The app is helpful and the service is very good.

VEGEGA Metal Raised Garden Bed
SAR Hongkong
Cirka et år bruger appen
Channelwill svarede 6. marts 2024

Thank you for the positive feedback! 😊 We're delighted to know that you found our App helpful and our customer service very good! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

4. maj 2024

My impression so far...wow. This is the fifth loyalty app I have downloaded, and I felt this was the closest to what we wanted for our store. It was 8:30pm on a Saturday (small business owners, you feel me) and I submitted an inquiry on chat, thinking I would receive a reply the following business day and immediately there was someone there. Quick, friendly, and informative answers. Then I ran into an issue and specifically said it wasn't urgent, however they immediately jumped into the backend of my store and had it resolved in minutes. Given the look, functionality, and outstanding support with this app, I know I made the right decision.

Better Pets Today
USA
Cirka 2 timer bruger appen
Channelwill svarede 5. maj 2024

Wow! Thank you so much for sharing your incredible experience with Loloyal. We're absolutely thrilled to hear that we were able to exceed your expectations and provide you with the support you needed, even on a Saturday evening!

As fellow business owners, we completely understand the importance of timely assistance, and we're delighted that our team was able to be there for you when you needed us. Providing quick, friendly, and informative support is a top priority for us, and we're thrilled to hear that you found our team to be so responsive and helpful.

We're also glad to hear that you're impressed with the look and functionality of our app. We've put a lot of effort into creating a solution that meets the needs of businesses like yours, and it's wonderful to hear that we're on the right track.

If you ever have any further questions, need assistance, or just want to chat, please don't hesitate to reach out. We're here to help you every step of the way, and we're excited to continue supporting your store's success!

Thank you again for choosing Loloyal, and we look forward to serving you for many years to come.

Best Regards,

Kim|Loloyal Support Team

27. marts 2024

Nova was great until my power went out for maintenance. But thank you again for the help!

Mythic Creation Treasures
USA
En dag bruger appen
Channelwill svarede 28. marts 2024

Thank you for the positive feedback! 😊 It is always our pleasure to help you in any way possible. Moreover, we are delighted to hear that you found Nova, our customer service representative, great! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

19. januar 2024

The setup of the app is relatively easy, and thanks to a responsive support team, we've been able to work through any challenges pretty easily for the most part. The app works as a widget on the site, and I was hoping for a landing page. However, they have simple steps to bring up the widget on any page. My only complaint is that it records all sales as a conversion which isn't right. We've only just set up the app, but I can foresee this will be an issue once we reach the plan's limit.

Modern Match Lingerie
Canada
2 måneder bruger appen
Channelwill svarede 20. januar 2024

Hello Shauna,

Thank you for taking the time to share your experience with our app. We're glad to hear that the setup was relatively easy for you and that our responsive support team has been helpful in addressing challenges.

We appreciate your feedback about the recording of all sales as conversions. We understand the importance of accurate data for your business. If the generated sales data is causing concerns or if you anticipate issues with reaching the plan's limit, please don't hesitate to contact our support team. We're more than willing to assist you by deleting any bothersome data and ensuring the synchronization of new, accurate sales information.🙌🏼

Your feedback is valuable, and we're committed to making your experience with our app as seamless and effective as possible. Feel free to reach out to us with any further questions or concerns. We appreciate your understanding and look forward to assisting you further.💗

Best Regards,
Nona|Loloyal Reward Support Team

17. april 2024

Outstanding Technical Support! One of the best app interfaces i have seen. Very straight forward and easy to install.

The Icetruck
Tyskland
Cirka 16 timer bruger appen
Channelwill svarede 18. april 2024

Thank you for your fantastic review! We're thrilled to hear that you found our technical support outstanding and that you appreciate the simplicity of our app interface. Providing excellent support and a user-friendly experience are top priorities for us, and we're delighted that we could meet your expectations. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Loloyal!

Best Regards,

Kim|Loloyal Support Team

19. april 2024

Customer service has been awesome customizing everything upon request.

Social Spark
USA
3 dage bruger appen
Channelwill svarede 20. april 2024

We're thrilled to hear that you've had an awesome experience with our customer service team! 🎉 It's our pleasure to customize everything to your liking. If you ever need further assistance or have more requests, don't hesitate to reach out. We're here to help! 😊🛠️

Best Regards,
Sophie|Loloyal Support Team

24. april 2024

Just downloaded this app after trying multiple others and this one seems to be the best value for service so far. Still learning the ropes but I appreciate the customer service chat function in getting me started!

Luna Collective
Canada
43 minutter bruger appen
Channelwill svarede 25. april 2024

Thank you for choosing Loloyal and for your positive feedback! We're thrilled to hear that you found our app to be the best value for service among the options you've tried. We understand that learning new software can take some time, but we're here to help every step of the way. We're glad our customer service chat function was able to assist you in getting started, and we're here to support you as you continue to learn and explore the features of our app. If you have any questions or need further assistance, please don't hesitate to reach out. We're dedicated to providing you with the best possible experience!

Best Regards,

Kim|Loloyal Support Team

21. marts 2024

It is a good app but PLUS points to their live chat support who is accommodating and kind.

Cheaper Buy The Dozen
Australien
3 dage bruger appen
Channelwill svarede 22. marts 2024

Thank you for the positive feedback! 😊 It is delighting to hear that you found our application goodand our customer service accommodating and kind! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟