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Fantastic! Your support service is efficient and distinctive, with quick and friendly responses. !!!
We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
Great service, customer care quick to response in a friendly manner. The app is fairly easy to use and have great functions to attract and keep your customers.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine
A lot of help full things and that's totally free!
We hope can improve more and more functionality as the resize of the opened widget soon!
EDIT
I am updating my review because the app has become pay-as-you-go and in the free plan, the functions are really limited and do not allow you to do anything. Too bad because the app was for me.
We are so glad you are loving our app. Thank you so much for the 5-star review, if you have any questions or issues encountered along the way, just let us know. You can reach us on the live chat anytime we are available 24/7.
-Catherine
Amazing service and app! I recommend it. it is such a good app when it comes to being able to have customers gain the benefits of shopping with you!
Good customer care, we got issues but they tried their best to solve them, and they solved in 72h. Satisfied.
Hi There,
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share.
You can follow our community to get our app roadmap 👉 https://loloyal.canny.io. Should you need any other support, please do not hesitate to contact us on Live Chat.💖
Best Regards,
Sophie | Loloyal Team
Catherine is amazing she helped me to set up the app and also rewarded me with a free brandmark removal, very good customer service thank you
J'ai utilisé cette application afin de fidélité ma clientèle je suis tres satisfait. Support réactif, à l'écoute et très compétent merci à vous
Great customer service The app is really easy to use 10/10 will recommend I recently linked it to my store and I love how you can customize everything to suit your brand
great app very straightforward
We would like to express our sincere gratitude for your positive review of our app's straightforward functions and interface. As part of Loloyal Team, we are committed to providing our users with a seamless and memorable user experience. 😊Our goal is to not only offer an easy-to-navigate app but also one that can help boost your sales and advertise your store.
💖
We understand that starting a new business can be challenging, which is why we are pleased to offer you a 30% discount on any of our plans for the first six months.🫰🏼 You may choose between our Starter or Growth Plan, and you will also enjoy a 7-day demo period before you start paying for our services. We hope that this offer demonstrates our sincerity in supporting your business's growth.
To take advantage of this offer, kindly respond to this email with your Shop URL and the plan you wish to take.💖
In return, we kindly ask for your continued support and feedback. 💖Your input is invaluable in helping us improve our app's functionality and interface and provide you with an even better experience. Please let us know how we can make you fully satisfied with our app.
Thank you once again for choosing Loloyal, and we look forward to continuing to assist you with your loyalty program needs!
-nona💪🏼🤩🤩
The reply message was very fast, and I was very attentive to help me solve the problem, and the problem was finally solved！