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fast response, very patient in answering my endless enquires. I'm new to the app and found some questions! CS is very helpful and offer real time support..
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
It's an easy way to start a loyalty program.
Customer service is quick, nice and eager to help with any problem.
Meine bisherigen Erfahrungen sind super! Einfaches Bedienen der Einstellungen und es macht Spaß hiermit zu arbeiten.
Wir freuen uns sehr über Ihre 5-Sterne-Bewertung! Benutzerfreundlichkeit und Kundenservice sind unsere Ziele. Bitte zögern Sie nicht, uns zu kontaktieren, wenn Sie irgendwelche Probleme haben.
-Mariadel
Been working for around an hour. My store & customers are in spanish based country, so i had to manually check the translation. After fixing minor mistakes that make some phrases out of context im ready to keep adjusting points & rewards. Support its fast & accurate, took around 5 minutes to get an aswer from real person. I will update the review at end of 7 days demo. We currently have around 1,000 daily users in our website so im excited to see how Loloyal Works :)
EDIT, dev team translated email template, huge thanks :)
Thank you for taking time to leave us a review! We understand that working with a Spanish-based store can present some unique challenges when it comes to translations. We appreciate your patience in manually checking and fixing minor translation issues to ensure a seamless experience for your customers. Your dedication to delivering a top-notch experience doesn't go unnoticed. 💞
We're thrilled to hear that you're ready to continue adjusting points and rewards with Loloyal. Also, it seems that you have a pending request with us, and we want to assure you that we're committed to delivering on that promptly. Our developers said it will be done tomorrow, no worries for we will inform you once it is done. 🥰 Please feel free to reach out if you have any further questions or need assistance along the way.
We're excited about the opportunity to serve your store, especially with your impressive daily user count of 1,000. We're confident that Loloyal will help enhance your customer loyalty program and provide value to both you and your customers. 💗
At the end of your 7-day demo period, we hope that we'll improve your impression with our app, reflecting your overall experience with Loloyal. We're here to support you every step of the way, and we're eager to exceed your expectations. 🥰 Please also let us know what can we do to improve your impression with our app and our service, we will be very glad to hear that. 💞
Thank you once again for choosing Loloyal, and we look forward to continuing to assist you with your loyalty program needs!
- Mariadel
Customer service was very fast to respond. Mariadel was very pleasant to work with. She was quick to resolve my issue and answer any questions I had
I had this app added to my store, and the features are beyond incredible so far! The customer service is just impeccable. Mariadel assisted me with the app's setup, and she was great! Mariadel went above and beyond to make sure Loloyal can meet the needs of my brand consumers!! Highly Recommend.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
It is attractive to induce customers who have purchased once to buy again
That's a good And it helps with sales
Thank you for sharing your positive experience with our strategy to induce repeat purchases. We are happy to hear that it has been successful in helping with sales. Attracting repeat customers is an important aspect of any business, and we are committed to providing effective solutions for our clients. We appreciate your support and look forward to continuing to work with you.
- Sophie 💖
GREAT APP. LOVE TO USE MORE TO LOYALTY PROGRAMS. BUT IT CAN REDUCE THE PRICES TO UPGRDE, LOOKS TOO EXPENSIVE.
Hello knowhere,
Thank you for your feedback, we are happy you like our app and I am happy to inform you that you can get the plan at a lesser price. Please kindly contact our live support for the information. We will be waiting for you.💗
Best Regards,
Nona|Loloyal Support
Wij zijn net begonnen met het installeren en gebruiken van deze app, en vooralsnog ziet het er goed uit. Makkelijk om items toe te voegen en dergelijke.
Wir schätzen Ihre freundlichen Worte und die Zeit, die Sie sich genommen haben, um Feedback zu geben. Kundenservice hat für uns oberste Priorität, daher freuen wir uns, dass wir ihn erfüllt haben! Ihr Geschäft macht unsere Arbeit lohnend. Ich weiß das aufrichtig zu schätzen.
-Mariadel
Mariadel was very kind and I could get an answer shortly . It was satisfied experience.
I'm glad to hear that you had a positive experience and that Mariadel💖 was able to assist you quickly! Let me know if there's anything else we can help you with.💖💖
-nona💗