Rezensionen (1.096)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
9. November 2022

Great app, easy to use, good feedfack from the support, i was looking for a free loyalty program i am very happy with it.

ACHATGAMING
Frankreich
9 tage mit der App
Channelwill hat geantwortet 3. Dezember 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

13. Oktober 2022

Easy to set up, great customer service and you can not beat free! enjoyed working with the program too

True Fit Jeans
Vereinigte Staaten
8 tage mit der App
20. Oktober 2023

The perfect and complete app if you need this kind of service, this app is very simple to configure and customer service is really helpfull!

apereginaenergiapura
Italien
8 tage mit der App
Channelwill hat geantwortet 21. Oktober 2023

Thank you for your positive review! We're glad to hear that our app was able to provide you with the service you needed and that our customer service team was helpful. If you have any further feedback or suggestions, please don't hesitate to let us know.😊💫

-Sophie|Loloyal Team💞

20. September 2023

Fantastic customer service.

Hooked On Fish Co.
Vereinigte Staaten
8 tage mit der App
Channelwill hat geantwortet 22. September 2023

Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with our customer service. If you ever need assistance or have further feedback, please feel free to reach out. We're here to help!

- Mariadel

15. Februar 2023

she's amazing she gave me apps she judged my site she's the nicest person I've met since I started dropshipping

SheapShop
Marokko
8 tage mit der App
Channelwill hat geantwortet 15. Februar 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

27. Februar 2023

This seems to have many funcionalities, it's very easy to setup and support is really great. They respond in minutes and execute requests instantly! Highly recommended!

DragonphoenixInn
Griechenland
8 tage mit der App
Channelwill hat geantwortet 27. Februar 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Catherine

22. Februar 2023

Super service!
I had some problems after installation the app. The service replayd within 24h. It was an uncommen buck which was solved very fast. All further questions I had were asked super fast from catherin. Thank you!

RANKENWERK
Deutschland
8 tage mit der App
Channelwill hat geantwortet 22. Februar 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine

15. Mai 2023

Very easy to use, super straight forward. BIG kudos for manual translation which is super important for our small country with very high pride for language and a business that wants to be professional

Cocobutts
Island
8 tage mit der App
Channelwill hat geantwortet 23. Mai 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

- Nona

Bearbeitet am 18. Juni 2023

I have just had the most appalling chat with Sophie that I can't believe even happened. She just continued to argue with me even after I asked to speak to someone else several times. The issue started when my customer didn't receive their points for their birthday.

My customers birthday was on 11 June. She input her details on 21 April (50 days before her birthday) This app says you must enter your birthdate at least 30 days prior to your birthday in order to receive the points. I have a whole transcript of an argument with Sophie trying to explain that 50 days is AT LEAST 30 days before her birthday. Sophie insists that in order to receive birthday points the customer had to input their birthday WITHIN 30 days of their birthday.

We went around in circles I don't know how many times. She even sent me a screenshot of the Oxford dictionary trying to prove her point but which actually proved mine. The upshot of all this is they have lost a customer. I'm still in shock about the terrible service.

They need to update the instructions from "Customers must enter their birthday at least 30 days in advance to receive birthday points." to say WITHIN 30 days NOT AT LEAST 30 days.

Zen Aroma
Neuseeland
8 monate mit der App
Channelwill hat geantwortet 27. Januar 2023

Dear Valued Customer,

We apologize for the unpleasant experience you had with me on our customer service team. I understand your frustration regarding the issue with your customer's birthday points and we take full responsibility for the miscommunication that occurred.

Upon reviewing the situation, we have updated our instructions to clarify that customers must input their birthday within 30 days of their birthday in order to receive the points. We appreciate your feedback and will use it to improve our services in the future.

We hope to have the opportunity to regain your trust and business in the future.

Sincerely,
Sophie | Loloyal Support

15. Februar 2023

nice one i like this app for my store its very good, Great service. very helpful in each and every need. I recommend this app

The Pahadi Story
Indien
7 tage mit der App
Channelwill hat geantwortet 15. Februar 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel