Trustoo Treue & Kundenbindung

Hi there,

Thank you so much for your feedback! 🙏 We’re thrilled to hear that you found our support and features helpful. We appreciate your note about customizations, your input helps us improve the clarity of descriptions and make the experience even better. We’re constantly working on enhancing the app, please stay tuned for more updates.

Best regards,
Trustoo Loyalty Team

Hello,

We sincerely apologize for the inconvenience this has caused and truly appreciate you sharing your feedback with us. Our goal is to improve your experience moving forward.

After reviewing your account, the extra charge occurred because your store orders exceeded the order limit of your current Starter Plan. Please note that the Starter Plan offers an option to increase the order limit, which can help prevent these additional fees.

To better assist you, a member of our team will also be reaching out directly to provide further support and ensure your store continues running smoothly without unexpected charges.

Thank you again for your patience and understanding.

Best regards,
Loloyal Support Team

Hello there,

Thank you for sharing your experience! We’re delighted to hear that our chat support was able to assist you right away. Purvi will be so happy to know that her patience and professionalism made a difference and quickly resolved your issue. We truly appreciate your feedback and look forward to continuing to support you whenever you need us!

Best regards,
Trustoo Loyalty Support Team

ご親切なレビューをいただき、誠にありがとうございます！ご説明が問題解決に役立ったと伺い、大変嬉しく思います。初めてご利用の際は多少の不安は当然のことですが、ご安心ください。いつでもサポートさせていただきます。ご質問やお困りごとがございましたら、お気軽にお問い合わせください。いつでも喜んでお手伝いさせていただきます。

Best regards,
Cassie | Loloyal Support Team

こんにちは、

素敵なレビューをいただきありがとうございます！💛
Sherm が日本語で丁寧にサポートできたとお聞きし、大変嬉しく思います。
「安心してアプリを利用できる」とのお言葉は、私たちにとって大きな励みになります。

今後もより良いサービスを提供できるよう努力してまいります。
何かございましたら、いつでもお気軽にご連絡ください。

よろしくお願いいたします。
Trustoo Loyalty サポートチーム

Hello there,

Thank you for your thoughtful review! 🌟 We’re thrilled to hear that you find Loloyal innovative and valuable for boosting customer engagement and repeat purchases. It’s great to know that you see its potential compared to your peers’ stores. Your recommendation means a lot to us, and we’ll continue working hard to bring you even more features to support your success.

Best regards,
Loloyal Support Team

Hello there,

Thank you for sharing your experience! We’re so glad to hear that the transition to Loloyal has been smooth and that you’re enjoying the setup and design. Your kind words about our customer service team, especially Sherm, mean a lot. We’re always here to support you and look forward to helping your business grow with Loloyal.

Best regards,
Loloyal Support Team

Hello there,

Thank you so much for your kind words! We’re delighted to hear that you find our team always very responsive. Your feedback means a lot to us and motivates us to continue providing the best support possible.

Best regards,
Trustoo Loyalty Support Team

Hello there,

Thank you so much for your positive feedback! 💛
We’re glad to hear that our support was fast and helpful in solving your concerns. If you ever need any assistance again, we’re always here and happy to help!

Best regards,
Trustoo Loyalty Support Team