Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
11 de enero de 2024

Still working on building the app but the customer support has been top notch! I would make sure that you make a test account before launch to ensure that you don't have any kinks to work out.

Earthline Customs
Estados Unidos
6 días usando la aplicación
Channelwill respondió 13 de enero de 2024

Thank you for sharing your experience with us! Please know that, we, the customer support are always happy to assist you anytime 🥰 We greatly appreciate your valuable feedback and are thrilled to know that you had a positive experience with us.

We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future.

Best regards,
Kim|Loloyal Reward Team

4 de abril de 2024

Kim and Nova replied to my queries promptly and they had solve all my problems.

My Store
Malasia
3 meses usando la aplicación
Channelwill respondió 6 de abril de 2024

We're delighted to hear that Kim and Nova were able to promptly address your queries and resolve all your issues! 🌟 Our team takes pride in providing top-notch support to ensure our customers' satisfaction. If you have any further questions or concerns, don't hesitate to reach out to us. We're here to help! 🚀😊

Best regards,
Sophie
Loloyal Customer Support 🌟

12 de marzo de 2024

Great tools and customer service. Can't be more happy.

holgant
Emiratos Árabes Unidos
2 días usando la aplicación
Channelwill respondió 15 de marzo de 2024

Thank you for the awesome feedback! 😊 We're delighted to know that you found great tools in our App and our customer service great! We are happy to know that you are happy too! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

3 de febrero de 2024

Great rewards program with super helpful support. Mariadel was able to help me quickly with all my questions. 10/10

Knotty Kinks
Estados Unidos
5 días usando la aplicación
Channelwill respondió 5 de febrero de 2024

Thank you for the fantastic review! We're thrilled to hear that you find our rewards program great and our support super helpful. We're grateful for your positive feedback, and if you ever need further assistance or have more questions, feel free to reach out. We aim to provide a top-notch experience, and your 10/10 rating means a lot to us!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

11 de marzo de 2024

Todas las dudas las han resuelto por el chat de forma ágil y rápida.
Aún no hemos activado la totalidad de funciones para poder hacer una valoración global, pero dentro del Plan "STARTED" sugerimos como mejora, una mayor personalización del Widget y las url de destino.

Sign24h Europe, S.L.U. - B16996787
España
Alrededor de 1 mes usando la aplicación
Channelwill respondió 12 de marzo de 2024

¡Agradecemos tu comentario! 😊 Nos alegra saber que nuestro servicio de chat ha sido ágil y rápido para resolver tus dudas. ¡Estamos emocionados de que estés explorando todas las funciones de nuestro Plan "STARTED"! 🚀 Tomamos en cuenta tu sugerencia y trabajaremos en mejorar la personalización del Widget y las URL de destino. ¡Estamos aquí para ayudarte en cada paso del camino! 🌟 ¡Gracias por ser parte de nuestra comunidad! 💙

Saludos cordiales,
Sophie
Atención al cliente de Loloyal 🌟

16 de abril de 2024

Quick response for the support team.

Marathon Ginseng
Estados Unidos
3 meses usando la aplicación
Channelwill respondió 17 de abril de 2024

Thank you for taking the time to share your feedback! We're delighted to hear that you were pleased with the quick response from our support team. Providing timely assistance is one of our top priorities, and we're committed to ensuring that our users receive the support they need promptly. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Loloyal Support Team

Fecha de modificación: 6 de enero de 2024

Really cool feature set and great customer service. I use Subify subscriptions and would like to see an integration feature with them to award additional rewards points for those who are on subscription plans, but I can work around this in the mean time :).

1/6/24 update - I switched to Seal Subscriptions and it works great with Loloyal Loyalty.

Bffd
Estados Unidos
5 días usando la aplicación
1 de febrero de 2024

Mariadel was very pleasant and professional! Very timely and thoughtful responses. Even though they didn't have the exact solution I was looking for (due to Shopify's capabilities), I still am very satisfied AND impressed with the customer service I received!

Cloud 9 Guam
Estados Unidos
Alrededor de 14 horas usando la aplicación
Channelwill respondió 5 de febrero de 2024

Thank you for your kind words! We're delighted to hear that we have provided you with a pleasant and professional experience, offering timely and thoughtful responses. While we may not have had the exact solution you were looking for due to Shopify's capabilities, we truly appreciate your satisfaction and are honored to have left a positive impression with our customer service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and are here to help however we can!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

24 de febrero de 2024

Great customer service

Maxie Department Store
Jamaica
3 meses usando la aplicación
Channelwill respondió 26 de febrero de 2024

Thank you for your review! We're delighted to hear that you had a great experience with our customer service. Your satisfaction is our priority, and we're always here to assist you. If you need anything else, feel free to reach out. We appreciate your support!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

30 de abril de 2024

Everything I was looking for and support was A+++, really easy to set up, highly recommend!

Christian Craft Paper
Estados Unidos
Alrededor de 2 horas usando la aplicación
Channelwill respondió 2 de mayo de 2024

Thank you so much for taking the time to share your experience with Loloyal! We're thrilled to hear that you found everything you were looking for and that our support team provided A+++ assistance.

Making the setup process easy and seamless is one of our top priorities, so we're delighted to hear that you found it straightforward. Your recommendation means the world to us, and we truly appreciate your trust in our app.

If you ever have any questions, need assistance, or have further feedback to share, please don't hesitate to reach out. We're here to help every step of the way!

Thanks again for choosing our app, and we look forward to serving you in the future.

Best Regards,

Kim|Loloyal Support Team