Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
31 de julio de 2023

The app may have its issues and flaws, but their customer service works well. Thank you for the swift and thorough trouble-shooting.

die Pfanne®
Alemania
5 meses usando la aplicación
Channelwill respondió 1 de agosto de 2023

Thank you for your review! We appreciate your honest feedback and are glad to hear that our customer service was able to assist you quickly and effectively. We understand that our app may have some areas for improvement, and we are actively working to address these issues. 🥺We value your continued support and hope to provide you with an even better experience in the future.🥰
-nona😊

2 de marzo de 2023

A bit slow at the start. I figured out that I needed to upgrade and then the help was dealt with quickly

Strummer Room Records
Reino Unido
Alrededor de 1 año usando la aplicación
Channelwill respondió 3 de marzo de 2023

Hello Strummer Room Records,

Thank you fro your feedback, we appreciate your concern being raised to our team, we know that we have a room to improve and we do understand your concern. We hope that we can help you to make your experience more better.

One of our team reach you out for further help you needed and we are looking forward for your response.

Best Regards,
Catherine

25 de agosto de 2022

Thanks to Mariadel for helping me figure out how to use the app. She was professional and helpful..

Milk and Rusk Boutique
Australia
Alrededor de 1 año usando la aplicación
26 de octubre de 2022

So far so good! I had a little trouble importing, but their chat is super quick and we fixed the problem within a few mins!

Paradise Found Nursery
Estados Unidos
11 meses usando la aplicación
13 de mayo de 2023

Per ora va bene, anche se mi sarebbe piaciuto avere a disposizione nel piano gratuito la possibilità di accumulare punti tramite le recensioni su Trustoo, app che uso da mesi.

Il Tempio Creativo
Italia
6 meses usando la aplicación
Channelwill respondió 23 de mayo de 2023

Apprezziamo le tue gentili parole e il tempo che hai impiegato per fornire un feedback. Il servizio clienti è la nostra prima priorità, quindi siamo lieti di averlo soddisfatto! La tua attività rende il nostro lavoro gratificante. Lo apprezzo sinceramente.

-Mariadella

13 de abril de 2023

good customer support, thanks to Mariadel today got the set up sorted. I think they restrict the functions quite a bit - until you do the paid version. But for us, we decided to go ahead to try for there are both online and offline customers going to come in

decor8ion
RAE de Hong Kong (China)
6 meses usando la aplicación
Channelwill respondió 13 de abril de 2023

Thank you for taking the time to write your feedback! It's an honor for us to provide excellent service to you. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~

- Mariadel

5 de noviembre de 2022

I started using this app and I find it very easy to use. Customers service is very reactive and helpful.

Sahästara
Nueva Caledonia
4 meses usando la aplicación
11 de octubre de 2022

Awesome app. Just hope this never gets paid. The customer service is awesome. always ask for hidden features.

Smoke Dealer
Canadá
4 meses usando la aplicación
27 de marzo de 2023

Good customer care, we got issues but they tried their best to solve them, and they solved in 72h. Satisfied.

Beauty Shop Mary
Italia
2 meses usando la aplicación
Channelwill respondió 27 de marzo de 2023

Hi There,

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share.

You can follow our community to get our app roadmap 👉 https://loloyal.canny.io. Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
Sophie | Loloyal Team

19 de enero de 2023

Great service, customer care quick to response in a friendly manner. The app is fairly easy to use and have great functions to attract and keep your customers.

SuperDooperStore24
Sudáfrica
2 meses usando la aplicación
Channelwill respondió 22 de enero de 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine