Reseñas (1.068)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
31 de julio de 2023

The app may have its issues and flaws, but their customer service works well. Thank you for the swift and thorough trouble-shooting.

die Pfanne®
Alemania
5 meses usando la aplicación
Channelwill respondió 1 de agosto de 2023

Thank you for your review! We appreciate your honest feedback and are glad to hear that our customer service was able to assist you quickly and effectively. We understand that our app may have some areas for improvement, and we are actively working to address these issues. 🥺We value your continued support and hope to provide you with an even better experience in the future.🥰
-nona😊

19 de enero de 2024

The setup of the app is relatively easy, and thanks to a responsive support team, we've been able to work through any challenges pretty easily for the most part. The app works as a widget on the site, and I was hoping for a landing page. However, they have simple steps to bring up the widget on any page. My only complaint is that it records all sales as a conversion which isn't right. We've only just set up the app, but I can foresee this will be an issue once we reach the plan's limit.

Modern Match Lingerie
Canadá
2 meses usando la aplicación
Channelwill respondió 20 de enero de 2024

Hello Shauna,

Thank you for taking the time to share your experience with our app. We're glad to hear that the setup was relatively easy for you and that our responsive support team has been helpful in addressing challenges.

We appreciate your feedback about the recording of all sales as conversions. We understand the importance of accurate data for your business. If the generated sales data is causing concerns or if you anticipate issues with reaching the plan's limit, please don't hesitate to contact our support team. We're more than willing to assist you by deleting any bothersome data and ensuring the synchronization of new, accurate sales information.🙌🏼

Your feedback is valuable, and we're committed to making your experience with our app as seamless and effective as possible. Feel free to reach out to us with any further questions or concerns. We appreciate your understanding and look forward to assisting you further.💗

Best Regards,
Nona|Loloyal Reward Support Team

5 de noviembre de 2022

I started using this app and I find it very easy to use. Customers service is very reactive and helpful.

Sahästara
Nueva Caledonia
4 meses usando la aplicación
11 de octubre de 2022

Awesome app. Just hope this never gets paid. The customer service is awesome. always ask for hidden features.

Smoke Dealer
Canadá
4 meses usando la aplicación
19 de enero de 2023

Great service, customer care quick to response in a friendly manner. The app is fairly easy to use and have great functions to attract and keep your customers.

SuperDooperStore24
Sudáfrica
2 meses usando la aplicación
Channelwill respondió 22 de enero de 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

27 de marzo de 2023

Good customer care, we got issues but they tried their best to solve them, and they solved in 72h. Satisfied.

Beauty Shop Mary
Italia
2 meses usando la aplicación
Channelwill respondió 27 de marzo de 2023

Hi There,

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share.

You can follow our community to get our app roadmap 👉 https://loloyal.canny.io. Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
Sophie | Loloyal Team

21 de septiembre de 2023

great app very straightforward

BEYONDLIFEOF
Estados Unidos
2 meses usando la aplicación
Channelwill respondió 22 de septiembre de 2023

We would like to express our sincere gratitude for your positive review of our app's straightforward functions and interface. As part of Loloyal Team, we are committed to providing our users with a seamless and memorable user experience. 😊Our goal is to not only offer an easy-to-navigate app but also one that can help boost your sales and advertise your store.
💖
We understand that starting a new business can be challenging, which is why we are pleased to offer you a 30% discount on any of our plans for the first six months.🫰🏼 You may choose between our Starter or Growth Plan, and you will also enjoy a 7-day demo period before you start paying for our services. We hope that this offer demonstrates our sincerity in supporting your business's growth.

To take advantage of this offer, kindly respond to this email with your Shop URL and the plan you wish to take.💖

In return, we kindly ask for your continued support and feedback. 💖Your input is invaluable in helping us improve our app's functionality and interface and provide you with an even better experience. Please let us know how we can make you fully satisfied with our app.

Thank you once again for choosing Loloyal, and we look forward to continuing to assist you with your loyalty program needs!

-nona💪🏼🤩🤩

Fecha de modificación: 15 de febrero de 2024

Switched over from Smile because their rewards program was costing us $199 a month! This is an exact replica of Smile with more ability to edit CSS. Also at the fraction of the price of $29.99. Customer service is great and answers within less than 5 minutes.

East Meets West USA
Estados Unidos
29 días usando la aplicación
Channelwill respondió 18 de enero de 2024

Thank you for taking the time to leave us a review! We're glad to hear that our rewards program is a cost-effective solution for your business.💞 We strive to provide excellent customer and are happy to hear that you've had a positive experience with our team. If you have any further questions or concerns, please don't hesitate to reach out to us.✨

Best Regards,
Nona|Loloyal Reward Team

6 de enero de 2024

Pretty good so far

Thats 4 Me
Estados Unidos
Alrededor de 1 mes usando la aplicación
Channelwill respondió 7 de enero de 2024

Thank you so much for taking the time to share your thoughts! We're thrilled to hear that your experience has been pretty good so far. 😊 If there's anything specific you've enjoyed or if you have any suggestions for improvement, we'd love to hear more details.

Your feedback is invaluable as we continuously strive to enhance our services. We appreciate your support, and if there's anything we can do to make your experience even better, please don't hesitate to reach out.

Thanks again for choosing us!
Best regards,
Nona|Loloyal Reward Team

20 de diciembre de 2022

pretty decent so far. No major complaints - it's a little weird that a lot of the program is "Locked" and you need to contact support to get it unlocked, despite it not being a paid model yet, but it is what it is I guess.

Pheonixfera's Cards
Estados Unidos
Alrededor de 1 mes usando la aplicación
Channelwill respondió 20 de diciembre de 2022

Thanks so much for leaving a review! We appreciate it. As we are a new app, we hope to hear more user's voices through the unlock function to help us improve our app better.