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Support is perfect - fast answers with screenshots to better understand options to fix problems. App is easy to use and can be edited/customized for my needs. Definitely suggest. So far I have tried reward program. Next I will use VIP program and test it out.
Hello! 👋🏼
Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you found our support helpful and that the app meets your needs.
It’s great to know you’re enjoying the reward program, and we’re excited for you to try the VIP program next. We believe it will add even more value to your experience.
If you have any questions or need assistance as you explore these options, please don’t hesitate to reach out. We’re here to help!
Thank you again for your recommendation!
Best Regards,
Nova|Loloyal Support Team of Channelwill
App facile à utiliser et personnaliser. Le support est très réactif et appréciable, on recommande x100000!
Bonjour,
Merci beaucoup pour votre excellent retour ! Nous sommes ravis que vous trouviez l'application facile à utiliser et à personnaliser, et que notre support ait répondu à vos attentes. Votre recommandation signifie énormément pour nous !
N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit. Nous sommes là pour vous aider à chaque étape.
Merci encore et à bientôt !
Cordialement,
Nova| Équipe d'assistance loyale
Although we've been using this app only for a little while as we're still at the very beginning of starting up a new business, so far even the free features of this app are enough for us to do almost everything we want for our customers online and they work well within Shopify. The customer service (via online chat) was also super helpful and replied very promptly to my super long question haha. Would 100% recommend this app :)
Thank you for taking the time to share your experience with our app! We're delighted to hear that even in the early stages of your business, our free features have been helpful and allowed you to accomplish what you need for your customers.
It's wonderful to know that our app is working well within Shopify and that our customer service team was able to assist you promptly, despite your "super long question"—we're always happy to help!
We're here to support you as your business grows, so please don't hesitate to reach out if you have any more questions or need further assistance. We look forward to continuing to serve you!
Best regards,
Kim|Loloyal Support Team of Channelwill
Great app customers love the ability to be rewarded for referring friends
Thank you for the great feedback! We're happy to hear your customers are enjoying the referral rewards feature. It’s fantastic to see it adding value to your business! If you ever need assistance, our support team is here to help.
Best Regards,
Kim|Loloyal Support Team of Channelwill
I am still researching the app but so far it is a nice app, with nice features that help me grow my business. Nice customer service that is very helpful and willing to think along.
Thank you so much for your kind review! 🌟 We're thrilled to hear that you're finding our app useful and that it's helping you grow your business. 😊 Our customer service team is always here to assist and support you. If you have any questions or need further help, please feel free to reach out. We're excited to continue working with you! 🚀👍
Best regards,
Sophie|Loloyal Customer Support of Channelwill
Kim was great and helped me clarify a few questions I had- Excellent
Thank you for sharing your feedback! We're delighted to hear that Kim was able to assist you and clarify your questions. We'll be sure to do our best everytime you need our support. If you need any more help, don't hesitate to reach out! 😊
Best Regards,
Kim|Loloyal Support Team of Channelwill
Great app, great features & easy to use. The customer service is exceptional. Always on hand to help and very efficient. Highly recommended,
Hello ! 👋🏼
Thank you for your wonderful feedback! We're delighted to hear that you find our app easy to use and that our features meet your needs. It’s also fantastic to know that our customer service has made a positive impact on your experience.
We truly appreciate your recommendation and are always here to help if you have any questions or need assistance in the future.
Thanks again for your support!
Best Regards,
Nova|Loloyal Support Team of Channelwill
Great app! Easy to use, smooth, and well-designed. The customer service is fantastic: responsive and efficient. My issue was resolved quickly. Highly recommend!
Thank you so much for the wonderful feedback! 😊 We’re thrilled to hear that you’re enjoying the app's design and ease of use. Our support team works hard to provide quick and effective assistance, so it’s fantastic to know we could resolve your issue swiftly. Thanks again for recommending us! 🎉
Best Regards,
Kim|Loloyal Support Team of Channelwill
Customer service is very helpful. The app is user-friendly. I recommend it!
Thank you for your feedback! We're glad to hear that you find our app user-friendly and our customer service helpful. We appreciate your recommendation and are always here to support you!
Best Regards,
Kim|Loloyal Support Team of Channelwill
Good services , fast , Good price
Thank you for your review! We're glad to hear you’re pleased with our fast service and competitive pricing. If you ever need any further assistance, we’re here to help!
Best Regards,
Kim|Loloyal Support Team of Channelwill