리뷰 (978)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 4월 23일에 편집됨

Just helped with some big things. Nice support, happy to build this new loyal program with them.

Dojo.uy
우루과이
앱 사용 기간 9개월
답글 Channelwill개 2024년 4월 20일

Hello There,

Thank you for taking the time to leave such a positive review. We're glad we could be of assistance with your recent challenges. We appreciate your trust in us as you build your new loyalty program, and we're committed to providing excellent support every step of the way. 💓

Best regards,
Nova|Loloyal Customer Support

2024년 4월 2일

Great points program, very helpful for the POS system, pretty much does all I need, easy to see the remaining points on the screen which is really important for us, and one tap to redeem rewards.

The customer service is also great, helpful and patient. The technical team also improved few features based on my feedbacks, thanks a lot.

Natural Focus
캐나다
앱 사용 기간 3개월
답글 Channelwill개 2024년 4월 3일

Thank you for your amazing review! We're thrilled to hear that our points program is helping with your POS system and that you find it easy to track points and redeem rewards. We're also delighted that you've had a positive experience with our customer service and technical team. Your feedback helps us improve, and we appreciate your support.

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

2024년 6월 19일

We will now use this app for customer retention. It does everything we need it to do. Practice will show whether our customers accept it. A very, very big compliment to the support team, who helped me with some of the setup settings almost in real time, so to speak. This support is unique - thank you very much.

Foliendealer.com
독일
앱 사용 기간 5일
2024년 4월 20일

This app has been amazing with fair & transparent pricing. I have reached out to support several times to request assistance with features and settings, most recently Nova has been very helpful! Everyone has provided excellent assistance and I look forward to continuing to use Loloyal & am excited for new features.

Greg's Game Shop
미국
앱 사용 기간 13일
답글 Channelwill개 2024년 4월 22일

Thank you for your glowing review! We're thrilled to hear that you've had an amazing experience with our app and that you appreciate our fair and transparent pricing. Providing excellent support is a top priority for us, and we're delighted that Nova and our team have been able to assist you effectively with features and settings. We're constantly working on new features to enhance your experience further, and we're excited to continue serving you. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way!

Best Regards,

Kim|Loloyal Support Team

2024년 6월 6일

Very effective. Thank you for helping us resolve some issues very quickly

L'AUGUSTE Provence
프랑스
앱 사용 기간 9개월
답글 Channelwill개 2024년 6월 9일

Thank you so much for your kind review! We're delighted to hear that you found our service very effective and that we were able to help you resolve your issues quickly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thank you again for your feedback and support in Loloyal.

Best regards,

Kim|Loloyal Support Team

2024년 4월 3일

After trialing almost all the Loyalty apps on Shopify marketplace, Loloyal was the one that stood out for the best value to features ratio. Another great plus is their 24/7 live chat. A huge shout out to the support team including Mariadel, Kim & Sophie who are very quick & responsive in forwarding on issues to the Loloyal developers! Highly recommended loyalty app.

Adventure Carry
오스트레일리아
앱 사용 기간 대략 2개월
답글 Channelwill개 2024년 4월 5일

Thank you so much for taking the time to share your experience with Loloyal! We're thrilled to hear that our loyalty app stood out to you with its value and features. Our team works diligently to ensure that our customers receive top-notch support, and we're glad to hear that Mariadel, Kim, and Sophie were able to assist you promptly and effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to serve you! Your satisfaction is our priority!

Best regards,
Kim
Loloyal Customer Support 🌟

2024년 5월 7일

Great support in terms of timing, knowledge, kindness. Mariadel was amazing solving all my questions and by providing advise with the widget theme.
Will be using this app for other stores for sure.

Enchanting Top
미국
앱 사용 기간 13일
답글 Channelwill개 2024년 5월 9일

Thank you so much for your kind words! 😊 I'm thrilled to hear that you had a positive experience with our support team, especially with Mariadel. 🌟 We're delighted to have been able to assist you with your questions and provide advice on the widget theme. 🚀 We look forward to serving you again and helping with your other stores in the future! 🎉🛍️

Best regards,

Sophie|Loloyal Support Team

2024년 4월 8일

Customer service was great and timely. Mariadel provided quick and wonderful support. We're still working on getting ourselves all set up, but it has been a breeze with Mariadel's help.

McSweeney's Premium Jerky & Meat Snacks
캐나다
앱 사용 기간 14일
답글 Channelwill개 2024년 4월 9일

Thank you so much for your kind words! I'm delighted to hear that you found our customer service timely and helpful. It's been a pleasure assisting you with your setup, and I'm here to support you every step of the way. If you need any further assistance or have any questions, please don't hesitate to reach out. We're committed to ensuring your experience with us remains smooth and successful! 💖💖

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

2024년 4월 17일

Outstanding Technical Support! One of the best app interfaces i have seen. Very straight forward and easy to install.

The Icetruck
독일
앱 사용 기간 2개월
답글 Channelwill개 2024년 4월 18일

Thank you for your fantastic review! We're thrilled to hear that you found our technical support outstanding and that you appreciate the simplicity of our app interface. Providing excellent support and a user-friendly experience are top priorities for us, and we're delighted that we could meet your expectations. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Loloyal!

Best Regards,

Kim|Loloyal Support Team

2024년 4월 22일

Would depends after actually seeing how it works before asking to leave rating

Uthinkithot!
미국
앱 사용 기간 18일
답글 Channelwill개 2024년 4월 24일

Thank you for your review and feedback. We understand that it's important to see how a product works before leaving a rating. We appreciate your willingness to try our product and hope it meets your expectations.

Best regards,
Sophie 💗
Loloyal Customer Support 🌟