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i think app is good , i would definitely recommend but needs more features which i have messaged the agent
Thank you for providing us with your feedback. We are deeply sorry if our service did not meet your expectations. Please know that we would be happy to arrange a conversation with you and our team to discuss your feedback, you may check your email and we are looking forward for your response. We are interested in hearing your opinions and suggestions.
-Mariadel
I am still trying to figure this out. I will update my review when I get it finished. I have not had any luck as of yet.
Hi Bittersweet Herb Farm,
Thank you very much for taking your valuable time to leave a review for us. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.
Please don't hesitate to contact us again if you encounter problems or difficulties, we are so willing to help. You can reach us through our email and also via 24/7 live chat.
Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Loloyal Team
i think there are a few paid reviews in here.... functionality - this app works very well. but the translated english, which you cannot change, is so horrifically broken that it will actually confuse your customers. "$25 off if collection of all" <- that doesnt even make sense. really wish they would fix that, but this is intentionally causing uncertainty and questions for customers. with the language issues in place, its a completely useless app.
Hi Upgrade Keyboards,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. Kindly note that our Development Team has already resolved your concern. Please know that we appreciate the opportunity to work with you to fix this matter, and we are ready to answer any questions or address any concerns you may have.
Also, you can reach us through our email and also via 24/7 live chat. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Loloyal Team
Very easy to set up and customer service is very fast and communication is clear. I only gave 4 stars because no option to use your own image, i just downloaded it but i will come back with the remaining star if the experience using it is good. I'm positive it will be a good one hopefully.
Thank you so much for taking the time to share your thoughts and for giving our app a try! We understand your feedback regarding the option to use your own image, and we're pleased to inform you that there are options to let you upload your own image indeed available. I emailed you already the steps on how to access these options. 🤗 It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~🌹
- Mariadel
Too early to tell but the features in the free plan are pretty good. I will update once my rewards program is up and running.
Thank you for your feedback! We appreciate your interest in our app and look forward to hearing more about your experience once your rewards program is launched. Don't hesitate to reach out if you have any questions or need assistance along the way.
-Nona💗
super efficace
We sincerely appreciate you taking the time to share your feedback about your experience with our app. Your rating and comments are truly valuable to us.
We're thrilled to know that you had a positive experience with our app, and we'd love to make it even better. Your input is essential in helping us reach your improved impression with our app. If there are any specific features or improvements you'd like to see, please don't hesitate to let us know. Your suggestions will be a driving force for enhancing your future experiences. 💖
We're here to provide you with the best service and a seamless experience. We look forward to your next visit and the possibility of enhancing the way you perceive our app.
Thank you for your support and trust in Loloyal. We can't wait to serve you again in the future! 💝
- Mariadel 🥰💖
I asked seven times over the course of 35 minutes to confirm the price. Let me be clear: this app isn't free. But they also refuse to reveal the actual cost. They kept saying "it's free for now for you to see all the features" over and over. So they wanted me to set everything up, invest my time and energy, for an app that could be $5 or $500 a month. Deceitful. I still haven't been told the cost, either.
Thank you for taking the time to leave us a review. We really appreciate your feedback.
I'm sorry that our customer service can't answer your questions perfectly, but I believe this is in a responsible attitude towards you.
Before the pricing strategy comes out, we won't promise our customers in advance.
In addition, we provide a very simple novice guide and a wealth of multilingual templates, so you don't need to spend a lot of time setting it up, which can usually be completed in a few minutes.
Again, thank you for your review and I look forward to connecting with you to resolve these issues.
Andy
Product Manager
So far very impressed with this app, especially for the price! I'm hoping it'll lead to more sales for my store
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!
Best Regards,
Kim|Loloyal Support Team of Channelwill
Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!
Best Regards,
Kim|Loloyal Support Team of Channelwill