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Just getting started by chatting with a support representative, so far my interest is genuine and I will do install and try!
Thank you for your interest in our product and for reaching out to our support team. We're glad to hear that you're excited to try it out. If you have any questions or need assistance during the installation process, please don't hesitate to let us know. We're here to help!
-Nona🦋
Excellent experience with Catherine! The app is functioning excellent! all they need is to add fonts and theme adaption and its an easy to use simple app. Their customer service is above the bar! I met Catherine and she was very experienced and helpful, thank you Catherine very much for all your help, keep up with same standard!
You're amazing at expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime.
-Catherine
It's early to tell ow this will go but the app seems very user friendly and the support is incredibly responsive. They are also helping to make some unique code changes to notifications and are taking feedback on board for suggested changes to the app.
Thank you for your review! We're glad to hear that you find our app user-friendly and that our support team has been responsive. We're always open to feedback and suggestions, and we're happy to hear that we've been able to help you with unique code changes to notifications. We look forward to continuing to improve our app based on user feedback.
- Mariadel 🤗💗
Je suis encore entrain de la paramétrer, l'application propose beaucoup de fonction, c'est top et le support est réactif et disponible !
Nous apprécions vos aimables paroles et le temps que vous avez pris pour nous faire part de vos commentaires. Le service client est notre première priorité, nous sommes donc ravis de l'avoir rempli ! Votre entreprise rend notre travail gratifiant. Je l'apprécie sincèrement.
-Mariadel
Awesome easy to use app! I needed help 2 days in a row and was lucky enough to get the same person helping me. She(Catherine) was awesome!!! Screenshots, and directions while walking me through what I had to do.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine
Amazing! Just the customer service alone is 5 stars, and the app is wonderful and lovely! I dealt with Mariadel who went above and beyond in getting me to migrate my customers and their points from a previous app I was using. As a solo business owner, the extra help she gave was precious and saved me so much time and headache. The app was up and functioning straight away on my website, that part couldn't have been easier, and it looks so nice as well! Totally recommend this app!!!
I tried 3 other rewards apps but none of them worked well. This one was perfect, and the customer service is amazing! I am so happy with the results, and I would recommend this app to any Shopify store looking for a great rewards program.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine
Quick customer service chat and my question was answered very well and promptly.The support staff is very friendly, knowledgable and helpful. Highly recommend this app!
Customer service is incredibly fast and helpful. All of my questions were answered immediately. The app is very well designed and works great. Thanks very much.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
- Mariadel
Muy buena atención al cliente, personal muy colaborador y amable, referente a la aplicación es muy completa, amigable y fácil de usar.