리뷰 (1,108)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2023년 2월 21일

really helpful with the details and everything~~~ i hope there would be a custom tier soon sometime in the future for me~

FRIKA Nature Collection
홍콩(중국 특별행정구)
앱 사용 기간 대략 3시간
답글 Channelwill개 2023년 2월 21일

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

2023년 2월 2일

Thanks for the instant and quality customer service from Mariadel! It's important to assist me in understanding the use of this app! Hope that the application of this reward program will help our store to keep our customers and increase the return rate in this competitive online market!

DoMa Bookstore
홍콩(중국 특별행정구)
앱 사용 기간 대략 3시간
답글 Channelwill개 2023년 2월 2일

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

2023년 2월 7일

Catherine was so quick to reply and resolve all my issues. She provides exceptional customer services !!!

Luxury Hair Silhouette
캐나다
앱 사용 기간 대략 3시간
답글 Channelwill개 2023년 2월 8일

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine

2023년 2월 1일

Prompt and super helpful customer service. I had trouble with my customized banner ratios and Catherine made the needed adjustments to my file as well as answered all of my other umpteen dumb questions.

Silver Birch & Stone
미국
앱 사용 기간 대략 3시간
답글 Channelwill개 2023년 2월 2일

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine

2023년 2월 15일

Easy install and set-up. The only issue was successfully importing all customer emails from a previous app, but the support agent was extremely attentive and helpful.

Leather Unlimited
미국
앱 사용 기간 대략 3시간
답글 Channelwill개 2023년 2월 15일

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine

2022년 12월 14일

Great feature set that serves my needs. Quick responses by the support team as well. Thank you so much!!

Blue Wireless Store
싱가포르
앱 사용 기간 대략 3시간
답글 Channelwill개 2022년 12월 15일

Thank you for your feedback, appreciate it a lot. If you may need help, feel free to leave us message.
-Mariadel

2023년 2월 12일

I had some questions about setting up the theme to match my store front. I am happy I reached out. The representative was super helpful!

Ivy's Boutique
미국
앱 사용 기간 대략 3시간
답글 Channelwill개 2023년 2월 12일

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

2023년 5월 29일

Very Responsive Customer service.. Got my issues solved within minutes. Fast and Good. Will definitely recommend to people I know. Thumbs Up

Chrysalis Spa
싱가포르
앱 사용 기간 대략 3시간
답글 Channelwill개 2023년 5월 29일

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Sophie

2022년 7월 19일

Customer service is great. I highly recommend this app! If you want an easy app to use, use this instead

Magna Prime Shop
필리핀
앱 사용 기간 대략 3시간
2023년 6월 11일

I had the pleasure of interacting with Sophie from customer support, and I must say that her service was outstanding. Sophie's prompt and professional communication, extensive product knowledge, and genuine empathy made my experience truly exceptional. She patiently addressed all my concerns, provided timely updates, and ensured that I felt valued as a customer throughout the entire interaction. Sophie's dedication to customer satisfaction is commendable, and I highly recommend her for her exceptional customer support skills.

Skinociti
미국
앱 사용 기간 대략 3시간
답글 Channelwill개 2023년 6월 12일

Thank you for your wonderful review! We are delighted to hear that Sophie provided you with outstanding customer support. It's great to know that she was able to address all your concerns and make you feel valued as a customer. We will be sure to pass on your kind words to Sophie and the rest of our team. Thank you for recommending us and we look forward to serving you again in the future.

- Sophie💖