Omtaler (972)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 95 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
29. november 2022

I'm using this app to reward my customers and I've just started using it. The customer service is awesome! Very friendly and lively people! Love it!! <3

Estaganza
USA
8 minutter bruker appen
Channelwill svarte 30. november 2022

Hi Estaganza,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success!

Catherine - Loloyal Team

11. april 2023

Just uploaded it. I really like it thus far.... especially the fact that I can expire points. Give it a try.

Kim's Herbs & Detox Center
USA
Rundt 2 timer bruker appen
Channelwill svarte 11. april 2023

Hello, Kim's Herbs & Detox Center! 👋 Thank you for providing us with your feedback, we appreciate it a lot. If you may encounter a problem while navigating the app, please kindly contact us, and we will assist you right away. If you have any opinions or suggestions we are interested in hearing them. If there is no problem and you are happy with our service we will be glad to hear about your latest experience. ☺️💛

- Pia

8. desember 2022

Just Added the app to the store. As of no it is good, working nicely. Also the customer service was good

Kerala Shopi
Storbritannia
Rundt 2 timer bruker appen
Channelwill svarte 9. desember 2022

Thank you for your feedback! Hope you have explored more the app and if there are any questions feel free to contact us anytime. 🤗
-Catherine

9. februar 2023

As I've just installed the app, I'll start with my usual 3 stars.
I must say that the service given by Mariadel during the setup was nothing short of amazing which is a great start, give her 5 stars Channelwill !
I'll be back to alter the rating :)

Kristen Lonie Swimwear
Australia
Rundt 2 timer bruker appen
Channelwill svarte 10. februar 2023

Hello, Benny! 👋 Thank you for providing us with your feedback, we appreciate it a lot. If you may encounter problem while navigating the app, please kindly contact us, we will assist you right away. If you have any opinions or suggestions we are interested in hearing it. If there is no problem and you are happy with our service we will be glad to hear your latest experience. ☺️💛

5. februar 2023

i think app is good , i would definitely recommend but needs more features which i have messaged the agent

Battle Supreme
Storbritannia
Rundt 1 time bruker appen
Channelwill svarte 5. februar 2023

Thank you for providing us with your feedback. We are deeply sorry if our service did not meet your expectations. Please know that we would be happy to arrange a conversation with you and our team to discuss your feedback, you may check your email and we are looking forward for your response. We are interested in hearing your opinions and suggestions.
-Mariadel

17. juni 2022

I am still trying to figure this out. I will update my review when I get it finished. I have not had any luck as of yet.

Bittersweet Herb Farm
USA
Rundt 1 time bruker appen
Channelwill svarte 22. juni 2022

Hi Bittersweet Herb Farm,

Thank you very much for taking your valuable time to leave a review for us. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Please don't hesitate to contact us again if you encounter problems or difficulties, we are so willing to help. You can reach us through our email and also via 24/7 live chat.

Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Loloyal Team

13. juni 2022

i think there are a few paid reviews in here.... functionality - this app works very well. but the translated english, which you cannot change, is so horrifically broken that it will actually confuse your customers. "$25 off if collection of all" <- that doesnt even make sense. really wish they would fix that, but this is intentionally causing uncertainty and questions for customers. with the language issues in place, its a completely useless app.

Upgrade Keyboards
USA
Rundt 1 time bruker appen
Channelwill svarte 22. juni 2022

Hi Upgrade Keyboards,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. Kindly note that our Development Team has already resolved your concern. Please know that we appreciate the opportunity to work with you to fix this matter, and we are ready to answer any questions or address any concerns you may have.

Also, you can reach us through our email and also via 24/7 live chat. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Loloyal Team

14. juni 2023

Too early to tell but the features in the free plan are pretty good. I will update once my rewards program is up and running.

Stevie Buoy
Australia
42 minutter bruker appen
Channelwill svarte 14. juni 2023

Thank you for your feedback! We appreciate your interest in our app and look forward to hearing more about your experience once your rewards program is launched. Don't hesitate to reach out if you have any questions or need assistance along the way.
-Nona💗

20. desember 2022

I asked seven times over the course of 35 minutes to confirm the price. Let me be clear: this app isn't free. But they also refuse to reveal the actual cost. They kept saying "it's free for now for you to see all the features" over and over. So they wanted me to set everything up, invest my time and energy, for an app that could be $5 or $500 a month. Deceitful. I still haven't been told the cost, either.

rosewell
Australia
23 minutter bruker appen
Channelwill svarte 20. desember 2022

Thank you for taking the time to leave us a review. We really appreciate your feedback.

I'm sorry that our customer service can't answer your questions perfectly, but I believe this is in a responsible attitude towards you.
Before the pricing strategy comes out, we won't promise our customers in advance.

In addition, we provide a very simple novice guide and a wealth of multilingual templates, so you don't need to spend a lot of time setting it up, which can usually be completed in a few minutes.

Again, thank you for your review and I look forward to connecting with you to resolve these issues.

Andy
Product Manager

9. februar 2023

So far very impressed with this app, especially for the price! I'm hoping it'll lead to more sales for my store

1000 Epics
Canada
Channelwill svarte 9. februar 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel