Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
29 januari 2024

I've had a great experience using the Loloyal Shopify app. The customer service is excellent – prompt and helpful responses to any questions I've had. The plugin seamlessly integrates into my website, providing a smooth user experience. I appreciate that the functionality keeps evolving with regular updates, making it even more valuable. I highly recommend this plugin for anyone looking to enhance their Shopify store and loyalty program.

SPELAB
China
Ongeveer een maand gebruiken de app
Channelwill heeft geantwoord 5 februari 2024

Thank you so much for taking the time to share your positive experience with the Loloyal Shopify app! We're thrilled to hear that you've had a great experience and find our customer service prompt and helpful. It's fantastic to know that the seamless integration and regular updates contribute to a smooth and evolving user experience. We appreciate your recommendation and are delighted to be a valuable asset to your Shopify store and loyalty program. If you ever have more feedback or questions, we're here to help!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

9 mei 2024

kind and helpfull customer service

HTVMAX
Verenigde Staten
Meer dan een jaar gebruiken de app
Channelwill heeft geantwoord 12 mei 2024

Thank you so much for your wonderful review! We're delighted to hear that you found our customer service team to be kind and helpful. Providing exceptional customer service is a cornerstone of our company values, and it's incredibly rewarding to hear when we've met or exceeded our customers' expectations. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Loloyal Support Team

22 februari 2024

just installed the app, It is very user friendly, and the customer support is friendly and very willing to help, seems great so far

The Diva Goddess
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Channelwill heeft geantwoord 26 februari 2024

Thank you for your review! We're thrilled to hear that you find our app user-friendly and that you had a positive experience with our customer support team. Your satisfaction is our priority, and we're committed to providing excellent service and assistance whenever you need it. If you have any further questions or feedback, please don't hesitate to reach out. We appreciate your support!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

7 mei 2024

As I have been working through the setup the support team have been amazing. It has also been nice to finally find a product that come close to the free in built functionality we had in our previous POS that doesn't cost a fortune.

Paper Flourish
Australië
Ongeveer 6 uur gebruiken de app
Channelwill heeft geantwoord 8 mei 2024

Thank you so much for your kind words! 🌟 We're thrilled to hear that our support team has been able to assist you effectively. 😊 It's great to know that you've found value in our product, especially in comparison to your previous POS system. 💼 We're committed to providing you with top-notch service and functionality without breaking the bank! 💰 If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀

Best regards,

Sophie|Loloyal Support Team

21 april 2024

I was fully helped. Thanks Nova

STYLEJTDESIGNS
Duitsland
Ongeveer een jaar gebruiken de app
Channelwill heeft geantwoord 22 april 2024

Thank you for your wonderful feedback! You're very welcome! We're glad Nova could assist you fully. Providing excellent support and a user-friendly experience are top priorities for us. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Loloyal Support Team

5 mei 2024

Very good customer support. Always been prompt in solving and answering the questions.

Auzz Trinklets N Krafts
Australië
Ongeveer 2 maanden gebruiken de app
Channelwill heeft geantwoord 7 mei 2024

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our customer support team and that we've been able to assist you promptly with your questions and concerns.

If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thanks again for choosing Loloyal, and we look forward to continuing to serve you in the future.

Best regards,

Kim|Loloyal Support Team

4 mei 2024

My impression so far...wow. This is the fifth loyalty app I have downloaded, and I felt this was the closest to what we wanted for our store. It was 8:30pm on a Saturday (small business owners, you feel me) and I submitted an inquiry on chat, thinking I would receive a reply the following business day and immediately there was someone there. Quick, friendly, and informative answers. Then I ran into an issue and specifically said it wasn't urgent, however they immediately jumped into the backend of my store and had it resolved in minutes. Given the look, functionality, and outstanding support with this app, I know I made the right decision.

Better Pets Today
Verenigde Staten
Ongeveer 2 uur gebruiken de app
Channelwill heeft geantwoord 5 mei 2024

Wow! Thank you so much for sharing your incredible experience with Loloyal. We're absolutely thrilled to hear that we were able to exceed your expectations and provide you with the support you needed, even on a Saturday evening!

As fellow business owners, we completely understand the importance of timely assistance, and we're delighted that our team was able to be there for you when you needed us. Providing quick, friendly, and informative support is a top priority for us, and we're thrilled to hear that you found our team to be so responsive and helpful.

We're also glad to hear that you're impressed with the look and functionality of our app. We've put a lot of effort into creating a solution that meets the needs of businesses like yours, and it's wonderful to hear that we're on the right track.

If you ever have any further questions, need assistance, or just want to chat, please don't hesitate to reach out. We're here to help you every step of the way, and we're excited to continue supporting your store's success!

Thank you again for choosing Loloyal, and we look forward to serving you for many years to come.

Best Regards,

Kim|Loloyal Support Team

5 maart 2024

The app is helpful and the service is very good.

VEGEGA Metal Raised Garden Bed
Hongkong SAR van China
Ongeveer een jaar gebruiken de app
Channelwill heeft geantwoord 6 maart 2024

Thank you for the positive feedback! 😊 We're delighted to know that you found our App helpful and our customer service very good! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

27 maart 2024

Nova was great until my power went out for maintenance. But thank you again for the help!

Mythic Creation Treasures
Verenigde Staten
1 dag gebruiken de app
Channelwill heeft geantwoord 28 maart 2024

Thank you for the positive feedback! 😊 It is always our pleasure to help you in any way possible. Moreover, we are delighted to hear that you found Nova, our customer service representative, great! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

17 april 2024

Outstanding Technical Support! One of the best app interfaces i have seen. Very straight forward and easy to install.

The Icetruck
Duitsland
Ongeveer 16 uur gebruiken de app
Channelwill heeft geantwoord 18 april 2024

Thank you for your fantastic review! We're thrilled to hear that you found our technical support outstanding and that you appreciate the simplicity of our app interface. Providing excellent support and a user-friendly experience are top priorities for us, and we're delighted that we could meet your expectations. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Loloyal!

Best Regards,

Kim|Loloyal Support Team