Recensioner (1 069)
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super efficace
We sincerely appreciate you taking the time to share your feedback about your experience with our app. Your rating and comments are truly valuable to us.
We're thrilled to know that you had a positive experience with our app, and we'd love to make it even better. Your input is essential in helping us reach your improved impression with our app. If there are any specific features or improvements you'd like to see, please don't hesitate to let us know. Your suggestions will be a driving force for enhancing your future experiences. 💖
We're here to provide you with the best service and a seamless experience. We look forward to your next visit and the possibility of enhancing the way you perceive our app.
Thank you for your support and trust in Loloyal. We can't wait to serve you again in the future! 💝
- Mariadel 🥰💖
I am truly impressed with the customer support service and also this is a free app (did not expect this too). In short: Recommended to install and use
Hi,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success! ✨🥂
Catherine | Loloyal Team
It would be nice to have more support for Japanese.
It shouldn't be hard to do.
The rest is very good.
Hi,
Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂
Catherine | Loloyal Team
very useful app. you can translate in your own language and custom colors and themes. assistance very helpful too.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Christina
Still at the testing phase but this app seems perfect to handle our loyalty program. The level of customization of the interface seems great and everything can be translate in your own language.
On top of it, support was super responsive. Great experience!
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if
you have any problems.
-Mariadel
We have been paying other company approx $290 USD every month, same functionality feature which we use are provided by Loloyal and at no cost, good job Loloyal for helping merchant by providing this app and with great customer service. Yes we are keen to use more services from your company in the future even if it is paid. Thank you
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine
Stay very far away. The company is very dishonest , deceitful, & pushes to get you to provide them with full access to your shopify admin whenever you are experiencing an issue.
I was able to get their A.I. chat bot to explain that the reasoning why they wanted full access to the shopify admin was so they could edit miscellaneous code within' the theme of your store. In which no other app has ever asked for this amount of access, especially when I contacted them in regards to the order count they put in place is counting orders from other marketplaces, such as eBay, Walmart, Amazon, etc. & counting those orders to your allotment of orders they let you have per month. I simply just wanted them to make it so that the only orders that count are orders from actual members of the program & who are fully registered on our website. We do not want points being given out to customers from other marketplaces that have no access to the points.
What kind of coding would they do to our shopify theme if we granted them full access? Who is to say. But this is an issue that is part of their actual app, they DO NOT NEED ACCESS TO YOUR SHOPIFY ADMIN.
Hello There,
We would like to extend our sincere apologies for any inconvenience caused during your recent interaction with our team. We have reviewed the conversation and identified a misunderstanding that led to the mistake. Please rest assured that our team upholds honesty and integrity in all our work, and we have no intention of accessing your store without your permission.
We understand that the request for access was made in order to ensure that our app is functioning properly on your website. However, we acknowledge that our representative made an error in judgment and we take full responsibility for this mistake.😢 We are committed to correcting the error and ensuring that it does not happen again.
In order to provide you with further assistance and address your concerns in detail, we have sent you an email. We hope that you will take the time to review the email and provide us with your feedback. We value your business and appreciate your patience and understanding.
Thank you for your continued support.
Best regards,
Nona- Customer Service Supervisor
Just installed the app, so need to try it first, but Mariadel from support was very helpful in answering all my questions. Please add Polish language to your app!
Thank you so much for taking the time to leave us this review, we are glad to be of service to you.
Loloyal Team
售后回复很快 ，有问题能及时解决，谢谢 ！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！！
感谢您的客气话以及您花时间提供反馈。客户服务是我们的首要任务，因此我们很高兴我们实现了它！您的业务使我们的工作变得有价值。我由衷地感谢它。
- Nona
Great app! Mariadel helped me twice already and her support was fenomenal! I would definitely recommend trying it out if you want to get more engaged with your customers!
Hi,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success! ✨🥂
Catherine | Loloyal Team