Recensioner (1 108)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
20 oktober 2022

Will try it out soon, the customer service is awesome,timely response and friendly attitude,Thank you.

KHEGO
Storbritannien
Ungefär 4 timmar användning av appen
25 maj 2023

We just started using the app so can't give a full review but the customer service is very good so far

The Paddy Box
Irland
Ungefär 4 timmar användning av appen
Channelwill svarade 25 maj 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Mariadel

26 juni 2023

had tried many loyalty apps, this app is prompt response and easy to use~!!!
and Nona is really nice~

daydayNice Shop
Taiwan
Ungefär 3 timmar användning av appen
Channelwill svarade 27 juni 2023

Thank you so much for your positive review! We're thrilled to hear that our loyalty app has been easy for you to use and that you've had a great experience with our customer service representative, Nona. We strive to provide prompt and helpful responses to all of our customers. Thanks again for choosing our loyalty app!
-nona🌻

21 februari 2023

really helpful with the details and everything~~~ i hope there would be a custom tier soon sometime in the future for me~

FRIKA Nature Collection
Hongkong SAR
Ungefär 3 timmar användning av appen
Channelwill svarade 21 februari 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

2 februari 2023

Thanks for the instant and quality customer service from Mariadel! It's important to assist me in understanding the use of this app! Hope that the application of this reward program will help our store to keep our customers and increase the return rate in this competitive online market!

DoMa Bookstore
Hongkong SAR
Ungefär 3 timmar användning av appen
Channelwill svarade 2 februari 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

7 februari 2023

Catherine was so quick to reply and resolve all my issues. She provides exceptional customer services !!!

Luxury Hair Silhouette
Kanada
Ungefär 3 timmar användning av appen
Channelwill svarade 8 februari 2023

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine

1 februari 2023

Prompt and super helpful customer service. I had trouble with my customized banner ratios and Catherine made the needed adjustments to my file as well as answered all of my other umpteen dumb questions.

Silver Birch & Stone
USA
Ungefär 3 timmar användning av appen
Channelwill svarade 2 februari 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine

15 februari 2023

Easy install and set-up. The only issue was successfully importing all customer emails from a previous app, but the support agent was extremely attentive and helpful.

Leather Unlimited
USA
Ungefär 3 timmar användning av appen
Channelwill svarade 15 februari 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine

14 december 2022

Great feature set that serves my needs. Quick responses by the support team as well. Thank you so much!!

Blue Wireless Store
Singapore
Ungefär 3 timmar användning av appen
Channelwill svarade 15 december 2022

Thank you for your feedback, appreciate it a lot. If you may need help, feel free to leave us message.
-Mariadel

12 februari 2023

I had some questions about setting up the theme to match my store front. I am happy I reached out. The representative was super helpful!

Ivy's Boutique
USA
Ungefär 3 timmar användning av appen
Channelwill svarade 12 februari 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel