Recensioner (1 140)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
Redigerat 20 februari 2025

1. All of their customer support are sort of idiots and product morons and they do not help to solve anything instead they give you stupid suggestion that they think on a whim.

2. They company do not know how to come up with any useful e-com features, can only rely on customer suggestion — 'design by committee' , they also do not know how to pick and choose the best feature that tailor for most ...

TCGuardian
USA
6 månader användning av appen
Channelwill svarade 4 september 2024

Hello there,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the frustrations you’ve experienced with our customer support, product ...

Redigerat 18 juni 2023

I have just had the most appalling chat with Sophie that I can't believe even happened. She just continued to argue with me even after I asked to speak to someone else several times. The issue started when my customer didn't receive their points for their birthday.

My customers birthday was on 11 June. She input her details on 21 April (50 days before her birthday) This app says you must enter ...

Zen Aroma
Nya Zeeland
8 månader användning av appen
Channelwill svarade 27 januari 2023

Dear Valued Customer,

We apologize for the unpleasant experience you had with me on our customer service team. I understand your frustration regarding the issue with your ...

27 augusti 2023

Stay very far away. The company is very dishonest , deceitful, & pushes to get you to provide them with full access to your shopify admin whenever you are experiencing an issue.

I was able to get their A.I. chat bot to explain that the reasoning why they wanted full access to the shopify admin was so they could edit miscellaneous code within' the theme of your store. In which no other app has ...

ZypherTrading
USA
3 månader användning av appen
Channelwill svarade 28 augusti 2023

Hello There,

We would like to extend our sincere apologies for any inconvenience caused during your recent interaction with our team. We have reviewed the conversation and ...

10 november 2022

I downloaded this app because I read many good reviews, unfortunately, they didn't attend to my request as I have emailed multiple times. I haven't gotten started on the app yet because I am yet to receive any support despite all my emails

Shoepify
Nigeria
13 dagar användning av appen
Channelwill svarade 30 november 2022

Firstly, I'd like to apologize for your experience you had. We will be taking steps internally to ensure this sort of interaction remains an isolated incident. At present, we ...

Redigerat 9 mars 2023

не работает, с начало все было хорошо, спустя время просто пустой экран в приложение, переустановил и дальше страница все время перезагружается без остановки, поддержке написал, спустя две недели ни ответа ни решения
П.С. Спустя две недели ничего не поменялось, установил снова и снова постоянно перезагрузка

Happy End
Spanien
13 dagar användning av appen
Channelwill svarade 5 februari 2023

Привет,

Спасибо, что сообщили нам об обновленном опыте работы с нашим приложением. Команда получила информацию о вашей проблеме, и наша команда рассмотрит проблему и устранит ...

20 december 2022

I asked seven times over the course of 35 minutes to confirm the price. Let me be clear: this app isn't free. But they also refuse to reveal the actual cost. They kept saying "it's free for now for you to see all the features" over and over. So they wanted me to set everything up, invest my time and energy, for an app that could be $5 or $500 a month. Deceitful. I still haven't been told the cost ...

rosewell
Australien
23 minuter användning av appen
Channelwill svarade 20 december 2022

Thank you for taking the time to leave us a review. We really appreciate your feedback.

I'm sorry that our customer service can't answer your questions perfectly, but I ...