TrustWILL Loyalty & Referrals

TrustWILL Loyalty & Referrals

Recensioner (751)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
9 april 2026

Excellente application et le SAV est parfait et rapide

Canca Créations
Frankrike
Ungefär 2 månader användning av appen
CWILL svarade 15 juli 2026

Bonjour,

Merci beaucoup pour votre excellent avis ! 😊 Nous sommes ravis d’apprendre que vous appréciez notre application ainsi que la rapidité et la qualité de notre service client. Vos encouragements sont une véritable motivation pour toute notre équipe.

Si vous avez la moindre question ou besoin d’aide à l’avenir, n’hésitez pas à nous contacter. Nous serons toujours heureux de vous accompagner.

Cordialement,
L’équipe TrustWILL Loyalty 💙

9 mars 2026

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Ausom
Hongkong SAR
Mer än ett år användning av appen
CWILL svarade 9 mars 2026

Hi there,

Thank you so much for your feedback. We truly appreciate your support and are always looking for ways to improve your experience with TrustWILL Loyalty.

We have also contacted you via email to discuss your feedback further and see how we can make your experience even better.

If there’s anything specific that could have made your experience even better, we’d love to hear your thoughts so we can continue to improve.

Thank you again for your partnership!

Best regards,
TrustWill Loyalty Support Team

24 mars 2025

Je trouve dommage que l’on ne puisse pas créer de communauté autour !

Capu Mattu
Frankrike
Ungefär 2 månader användning av appen
CWILL svarade 26 mars 2025

Merci d'avoir pris le temps de partager votre avis sur Loloyal ! Vos commentaires nous sont très précieux.

Nous comprenons votre souhait de créer une communauté autour de l'application et nous en sommes conscients. Vos commentaires nous aident à nous améliorer et nous en tiendrons compte pour continuer à améliorer notre plateforme.

Si vous avez des suggestions ou des fonctionnalités spécifiques que vous souhaiteriez voir ajoutées, n'hésitez pas à nous les communiquer ! Notre objectif est d'améliorer encore votre expérience.

Best regards,
Cassie | Loloyal Support Team

8 januari 2025

Pas mal, en manque un peu de fonctionnalité mais top avec un service client au top !

Pure Altitude
Frankrike
Ungefär en månad användning av appen
CWILL svarade 10 januari 2025

Merci beaucoup pour votre soutien et vos commentaires!
Si nous pouvons rendre votre expérience encore plus fluide ou utile, n'hésitez pas à nous contacter. Nous serions ravis de vous aider et de rendre votre impression encore meilleure avec notre application. Nous attendrons patiemment votre réponse et vos commentaires à ce sujet. Nous serons heureux de recevoir une réponse de votre part.

Merci encore d'avoir choisi Loloyal!

Best regards,
Cassie|Loloyal Support Team of Channelwill

31 juli 2023

The app may have its issues and flaws, but their customer service works well. Thank you for the swift and thorough trouble-shooting.

die Pfanne®
Tyskland
5 månader användning av appen
CWILL svarade 1 augusti 2023

Thank you for your review! We appreciate your honest feedback and are glad to hear that our customer service was able to assist you quickly and effectively. We understand that our app may have some areas for improvement, and we are actively working to address these issues. 🥺We value your continued support and hope to provide you with an even better experience in the future.🥰
-nona😊

27 mars 2023

Good customer care, we got issues but they tried their best to solve them, and they solved in 72h. Satisfied.

Beauty Shop Mary
Italien
2 månader användning av appen
CWILL svarade 27 mars 2023

Hi There,

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share.

You can follow our community to get our app roadmap 👉 https://loloyal.canny.io. Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
Sophie | Loloyal Team

6 november 2024

amazing app !

Ma boutique
Frankrike
Ungefär en timme användning av appen
CWILL svarade 7 november 2024

Thank you so much for your fantastic review of Loloyal! We’re thrilled to know that our loyalty app is making a positive impact on your store. It's wonderful to see you enjoying the features, and we’re here to keep making improvements to serve your business better. 🤗

If there’s any way we can make your experience even more seamless or valuable, please don’t hesitate to reach out. We’d love to support you and make your impression even better with our app. We will patiently wait for your response and feedback about this. 💞 We will be happy to hear back a response from you.

Thanks again for choosing Loloyal!

Best Regards,
Nova | Loloyal Support Team

11 juli 2025

Excellent App with Great Support!

We've been using Loloyal for our vape store, and it's been a great experience so far. The referral system is easy to set up and works smoothly. It helped us launch a smart “refer and save” campaign that both attracts new customers and rewards existing ones, win-win!

Their support team is super responsive and always ready to help, even if it takes a bit of back and forth. The integration with Klaviyo is useful, and the ability to customize the loyalty and rewards setup makes it very flexible.

There’s still some room for improvement (like syncing more referral data into Klaviyo), but overall, it’s a powerful tool that adds real value to our store. Highly recommended if you’re serious about customer retention and word-of-mouth growth!

Vape At Door
Storbritannien
28 dagar användning av appen
CWILL svarade 12 juli 2025

Thank you so much for your kind words and detailed feedback! We're happy to hear that Loloyal has been a great fit for your store and that you’re enjoying the referral system and flexibility of the app.

We truly appreciate you highlighting areas for improvement, like syncing more referral data into Klaviyo. Your insights are valuable to us as we continue to enhance the app.

If you have any other suggestions on how we can improve and ensure you have the best possible experience, we’d love to hear them. And as always, feel free to reach out if you need any assistance—we’re here to help!

Best regards,
Cassie | Loloyal Support Team

Redigerat 15 februari 2024

Switched over from Smile because their rewards program was costing us $199 a month! This is an exact replica of Smile with more ability to edit CSS. Also at the fraction of the price of $29.99. Customer service is great and answers within less than 5 minutes.

East Meets West USA
USA
29 dagar användning av appen
CWILL svarade 18 januari 2024

Thank you for taking the time to leave us a review! We're glad to hear that our rewards program is a cost-effective solution for your business.💞 We strive to provide excellent customer and are happy to hear that you've had a positive experience with our team. If you have any further questions or concerns, please don't hesitate to reach out to us.✨

Best Regards,
Nona|Loloyal Reward Team

13 maj 2023

Per ora va bene, anche se mi sarebbe piaciuto avere a disposizione nel piano gratuito la possibilità di accumulare punti tramite le recensioni su Trustoo, app che uso da mesi.

Il Tempio Creativo
Italien
6 månader användning av appen
CWILL svarade 23 maj 2023

Apprezziamo le tue gentili parole e il tempo che hai impiegato per fornire un feedback. Il servizio clienti è la nostra prima priorità, quindi siamo lieti di averlo soddisfatto! La tua attività rende il nostro lavoro gratificante. Lo apprezzo sinceramente.

-Mariadella