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I've just loaded the app and have had the assistance of Christina--superb and delightful! I'm excited to see how this app helps my business grow. So far so good with ease of use!
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Christina
I used the app to help me points to existing customers and Mariadel was very helpful and get me the answers I needed fast!
Hi GOTUR6IX CULTURE,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success! ✨🥂
Catherine | Loloyal Team
Great customer service. Fast and reliable. I was surprised that they were willing to help unlock certain features at no extra cost.
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
Great customer service and helped me quickly and politely! I like the app very much and it works perfectly fine!
Thank you so much for taking the time to leave us this review, we are glad to be of service to you.
Loloyal Team
The app is Perfect everything u need, And the customer support is awesome reply in 10 seconds I suggest to use it.
Thanks so much for taking the time to leave us this review! We really appreciate it :)
Great job! And customer service, they did a great job in helping me set up the rewards and they also gave me a limited time offer for more controls of the rewards page, they were fast and quick and did a great job
We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
Mariadel has the best customer service that I have received in a while. I am grateful I got her as a representative.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel
La atención en la configuración y puesta a punto es muy buena.
Como punto negativo las traducciones muy mejorables.
¡Gracias por tomarse el tiempo de dejarnos su opinión! Nos alegra saber que ha encontrado nuestro servicio de atención al cliente útil durante la configuración y puesta en marcha. Lamentamos escuchar que las traducciones no han sido de su agrado y tomaremos en cuenta sus comentarios para mejorar en este aspecto. Agradecemos su apoyo y esperamos seguir brindándole una excelente experiencia. Si tiene alguna sugerencia o comentario adicional, no dude en comunicarse con nosotros. ¡Gracias de nuevo!
-Sophie
Customer service was great. 10/10 recommend! I just wanted to get rid of the 'We reward with Loloyal' branding on the widget and I the lady i chatted with was very great and did it within seconds.
Hi,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success! ✨🥂
Catherine | Loloyal Team
Still testing the APP. But so far APP is super easy to use and support is also helpful. Some minor things in term of customisability needs to improve for our needs though (font type, etc.)
Hi SANVT!
Thank you for your time to leaving us a review. Ease of use is what we've been working on, and customer service is what we've been working on as well.
In addition, regarding the feedback about font, we will continue to develop in the near future. If you are interested, you can follow our community to get our app roadmap 👉 https://loloyal.canny.io
Should you need any other support, please do not hesitate to contact us on Live Chat.💖
Best Regards,
Catherine | Loloyal Team