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This one is so much better than SMILE
I’ve been a SMILE user for two years, and this software not only has all the features that SMILE offers, but it also includes many that SMILE lacks. The interface is more user-friendly and smooth, and both the widget and launcher are outstanding and easy to customize. The best part is the price—it’s very reasonable. Another important point is the customer service, which is excellent! Although they don’t claim to be available 24/7, they often respond almost immediately.
If you’re still using SMILE, now is the time to switch to this app, it is Easier than you think to migrate(I spent more than one year to make this decision). They will carefully help you transfer your user data and ensure everything is done correctly.
One final suggestion: during the transfer, it would be great if the VIP tiers, points, and birthday information could all be handled in a single document. This might prevent any issues with the VIP tiers.
5 stars definitely.
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you find our app to be a superior alternative to SMILE, and that you appreciate the user-friendly interface, customizable features, and reasonable pricing.
We're especially glad that our customer service has met your expectations, and we’ll certainly take your suggestion about handling VIP tiers, points, and birthday information during transfers into account to improve our service further.
Your 5-star rating means a lot to us, and we're grateful for your support. If you ever need anything, we're always here to assist you!
Best regards,
Kim|Loloyal Support Team of Channelwill
I love this app. The features are amazing and it's so simple and user-friendly to use (for someone who's not great with tech like me!). The customer service is also incredible - super fast and helpful every time. Thank you for providing such a great app for a rewards programme!
Thank you so much for your kind words! 😊 We're thrilled to hear that you love the app and find it user-friendly. It's wonderful to know that our features and customer service have made a positive impact. Your feedback means the world to us! 🌟 If you ever need any assistance, we're always here to help. Thank you for choosing our app for your rewards program! 🙌✨
Best regards,
Sophie|Loloyal Customer Support of Channelwill
iscritto solo da poche ore, posso valutare l'assistenza, veloce ed efficiente.
Grazie per il tuo feedback! Siamo felici di sapere che hai trovato l'assistenza veloce ed efficiente. Se hai bisogno di ulteriori aiuti mentre esplori l'app, siamo qui per supportarti!
Cordiali saluti,
Kim|Loloyal Team di supporto di Channelwill
Perfect
Thank you for your feedback! We're thrilled to hear that you think the app is perfect. We appreciate your support!
If you ever need anything, feel free to reach out.
Best regards,
Kim|Loloyal Support Team of Channelwill
We changed our loyalty program because we were looking for an app that would allow us to have a multilingual experience for our customers. And we found it with Loloyal. The app is very easy to set up and use. The customer service is one of the best on the market. Thanks to Kim, Mariadel, Sophie and the whole team for helping us with all our questions. I would recommend this app without hesitation.
Thank you so much for your wonderful review! We're thrilled to hear that Loloyal met your needs for a multilingual loyalty program and that you found the app easy to set up and use. It’s fantastic to know that our customer service team, especially Kim, Mariadel, Sophie, and the rest of the team, were able to assist you with all your questions.
Your recommendation means the world to us, and we're here for you anytime you need further assistance. Thanks again for choosing Loloyal!
Best regards,
Kim|Loloyal Support Team of Channelwill
Support is perfect - fast answers with screenshots to better understand options to fix problems. App is easy to use and can be edited/customized for my needs. Definitely suggest. So far I have tried reward program. Next I will use VIP program and test it out.
Hello! 👋🏼
Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you found our support helpful and that the app meets your needs.
It’s great to know you’re enjoying the reward program, and we’re excited for you to try the VIP program next. We believe it will add even more value to your experience.
If you have any questions or need assistance as you explore these options, please don’t hesitate to reach out. We’re here to help!
Thank you again for your recommendation!
Best Regards,
Nova|Loloyal Support Team of Channelwill
I am still researching the app but so far it is a nice app, with nice features that help me grow my business. Nice customer service that is very helpful and willing to think along.
Thank you so much for your kind review! 🌟 We're thrilled to hear that you're finding our app useful and that it's helping you grow your business. 😊 Our customer service team is always here to assist and support you. If you have any questions or need further help, please feel free to reach out. We're excited to continue working with you! 🚀👍
Best regards,
Sophie|Loloyal Customer Support of Channelwill
Clean dashboard, user-friendly format, stylish view. Very happy with the customer service as well, quick response, friendly attitude and very helpful. Thanks much & Recommended!
Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying the dashboard and finding it user-friendly and stylish. Our team is always here to help, and we're glad our quick response and friendly attitude made a difference. Your recommendation means a lot to us! 🙏✨ Thanks again!
Best regards,
Sophie|Loloyal Support Team of Channelwill
The support team is outstanding and resolved my inquiries super fast. I’m pleased by the functionality and flexibility of this app to create whatever program I want.
Thank you for your amazing feedback! We're thrilled that you're enjoying the app's flexibility and that our support team was able to assist you so quickly. We're here to help whenever you need it!
Thank you for choosing Loloyal!
Best Regards,
Kim| Loloyal Support Team of Channelwill
very friendly customer service
Thank you for your kind review! We're thrilled to hear that you had a great experience with our friendly customer service team. We're always here to help! 😊
Best Regards,
Kim|Loloyal Support Team of Channelwill