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Excellent Experience
The implementation of the system went smoothly. The menu is intuitively designed and very clear. The integration looks truly outstanding and is crafted with a high level of professionalism. We are eagerly anticipating our customers' reactions to our loyalty program. What we appreciated the most was the warm welcome from the support team. We had a very pleasant interaction with Nova, who not only answered our beginner questions but also provided numerous helpful tips - and that with an unmatched response time. For example, we didn’t know that expected points could be displayed next to the price, offering our customers complete transparency in point collection. We think that’s fantastic, and thanks to Nova, we were able to integrate this feature right away. Overall, we are very satisfied so far and look forward to seeing how the program evolves.
Thank you so much for your detailed and positive review! We're thrilled to hear that your experience with our system has been excellent and that the implementation went smoothly. It's wonderful to know that you find our menu intuitive and our integration outstanding. We're especially pleased that Nova was able to provide you with a warm welcome and helpful tips, enhancing your experience further. The feature of displaying expected points next to the price for complete transparency is indeed fantastic, and we're glad you could integrate it seamlessly.
Your satisfaction is our top priority, and we're excited to see how your loyalty program evolves and how your customers respond. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Thank you again for your support and for choosing Loloyal.
Best regards,
Kim|Loloyal Support Team of Channelwill
Hi Just installed the app.
Still going through it
I had some questions and Nova on customer service was great
she reply very fast and help a lot
Thank you
Thank you for your review! We're thrilled to hear that Nova provided you with fast and helpful support as you explore the app. If you have any more questions as you continue, don’t hesitate to reach out—our team is always here to assist! Enjoy using the app!
Best Regards,
Kim|Loloyal Support Team of Channelwill
Great! The functions are very complete and everything is included. The free plan has all the basic functions and is completely suitable for novice store owners. The cost of the paid plan is basically positively correlated with the store's income, so it won't feel too heavy a burden.
Thank you for your fantastic review! We're delighted to hear that you find our app's functions comprehensive and that everything you need is included. It's great to know that the free plan meets the basic needs of novice store owners and that our paid plans scale with your store's income, making them a manageable investment. Your feedback is invaluable as we strive to provide the best possible experience for our users.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Kim|Loloyal Support Team of Channelwill
Setting up Loloyal was easy to accomplish. When I contacted support to inquire about new features I received timely and accurate information. The representative was extremely helpful.
Thank you for your kind words! We're glad to hear that setting up Loloyal was a smooth process for you and that our support team could provide you with timely and accurate information. If you have any more questions or need further assistance, we're always here to help!
Best Regards,
Kim|Loloyal Customer Support of Channelwill
Great
Thank you for your feedback! We're glad you're enjoying the app. If you ever need any assistance, feel free to reach out. We're here to help! 😊
Best Regards,
Kim|Loloyal Support Team of Channelwill
When I inquired about the features, I received very prompt and courteous support. Nova, who assisted me, not only resolved my issues but also offered suggestions, which made me appreciate this app even more. I look forward to using this app to grow my business.
Thank you so much for your wonderful feedback! We're glad to hear that Nova was able to assist you and provide helpful suggestions. We're excited to be a part of your business journey and look forward to seeing your continued growth with the app! 😊
Thank you again for choosing Loloyal!
Best Regards,
Kim|Loloyal Support Team of Channelwill
genial
Gracias por tu brillante reseña! Estamos encantados de saber que tuvo una experiencia tan positiva con nuestro servicio.
Su satisfacción es nuestra principal prioridad y sus comentarios significan mucho para nosotros. Si tiene más preguntas o necesita ayuda, no dude en comunicarse. ¡Estamos aquí para ayudar!
Atentamente,
Kim|Equipo de soporte leal de Channelwill
nice product - excellent service
Thank you for your kind words! We're delighted to hear that you find our product nice and our service excellent. Your satisfaction is our greatest reward.
If you ever need further assistance or have any suggestions, we're always here to help.
Best regards,
Kim|Loloyal Support Team of Channelwill
Amazing customer service. Thank you very much.
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. We're always here to help whenever you need us!
Thank you for choosing Loloyal!
Best Regards,
Kim|Loloyal Support Team of Channelwill
Great experience so far! Exceptional customer support and very very responsive!
Thank you so much for your wonderful review! We're delighted to hear that you've had a great experience so far and that our customer support has been exceptional and very responsive. Providing top-notch customer service is our priority, and it's fantastic to know that we've met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Kim|Loloyal Support Team of Channelwill