評價 (1,108)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2023年2月2日

Thanks for the instant and quality customer service from Mariadel! It's important to assist me in understanding the use of this app! Hope that the application of this reward program will help our store to keep our customers and increase the return rate in this competitive online market!

DoMa Bookstore
香港特別行政區
使用應用程式 大約3小時
Channelwill 已回覆 2023年2月2日

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

2023年2月7日

Catherine was so quick to reply and resolve all my issues. She provides exceptional customer services !!!

Luxury Hair Silhouette
加拿大
使用應用程式 大約3小時
Channelwill 已回覆 2023年2月8日

We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine

2023年2月1日

Prompt and super helpful customer service. I had trouble with my customized banner ratios and Catherine made the needed adjustments to my file as well as answered all of my other umpteen dumb questions.

Silver Birch & Stone
美國
使用應用程式 大約3小時
Channelwill 已回覆 2023年2月2日

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine

2023年2月15日

Easy install and set-up. The only issue was successfully importing all customer emails from a previous app, but the support agent was extremely attentive and helpful.

Leather Unlimited
美國
使用應用程式 大約3小時
Channelwill 已回覆 2023年2月15日

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine

2022年12月14日

Great feature set that serves my needs. Quick responses by the support team as well. Thank you so much!!

Blue Wireless Store
新加坡
使用應用程式 大約3小時
Channelwill 已回覆 2022年12月15日

Thank you for your feedback, appreciate it a lot. If you may need help, feel free to leave us message.
-Mariadel

2023年2月12日

I had some questions about setting up the theme to match my store front. I am happy I reached out. The representative was super helpful!

Ivy's Boutique
美國
使用應用程式 大約3小時
Channelwill 已回覆 2023年2月12日

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

2023年5月29日

Very Responsive Customer service.. Got my issues solved within minutes. Fast and Good. Will definitely recommend to people I know. Thumbs Up

Chrysalis Spa
新加坡
使用應用程式 大約3小時
Channelwill 已回覆 2023年5月29日

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

- Sophie

2022年7月19日

Customer service is great. I highly recommend this app! If you want an easy app to use, use this instead

Magna Prime Shop
菲律賓
使用應用程式 大約3小時
2023年6月11日

I had the pleasure of interacting with Sophie from customer support, and I must say that her service was outstanding. Sophie's prompt and professional communication, extensive product knowledge, and genuine empathy made my experience truly exceptional. She patiently addressed all my concerns, provided timely updates, and ensured that I felt valued as a customer throughout the entire interaction. Sophie's dedication to customer satisfaction is commendable, and I highly recommend her for her exceptional customer support skills.

Skinociti
美國
使用應用程式 大約3小時
Channelwill 已回覆 2023年6月12日

Thank you for your wonderful review! We are delighted to hear that Sophie provided you with outstanding customer support. It's great to know that she was able to address all your concerns and make you feel valued as a customer. We will be sure to pass on your kind words to Sophie and the rest of our team. Thank you for recommending us and we look forward to serving you again in the future.

- Sophie💖

2024年4月6日

cool

KOTON NOIR
法國
使用應用程式 32分鐘
Channelwill 已回覆 2024年4月7日

👍 Awesome to hear that you found it cool! Thanks for the positive feedback! 😎✨

Best regards,
Sophie 💗
Loloyal Customer Support 🌟