評價 (1,108)
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Excelente servicio al cliente, me apoyaron al instante en la configuración de mi tienda desde el chat de ayuda dentro de la app
Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque ! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, si vous avez besoin d'aide, n'hésitez pas à nous contacter.
- Nona
Thank you for your quick response. You answered all my questions. and the new free feature is great.
Thank you so much for taking the time to leave us this review, we are glad to be of service to you.
Loloyal Team
catherine has been EXTREMELY helpful with every question/request I have had. providing screenshots, instructions, and everything i needed.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine
I needed help using the application and I used the chat.
I met Mariadel who was a very kind person, helpfull and performant.
I thank you very much :-)
Wow! We are happy to receive a happy feedback experience with our support.Yes, any further support is needed, you can contact us anytime. 😊
-Mariadel
the customer experience is great, with clear instructions, and instant reply, highly recommend to anyone
Thank you for sharing your positive feedback! We're thrilled to hear that you had a great experience with our customer service team and that our instructions were clear and helpful. We appreciate your recommendation and hope to continue providing excellent service to you in the future.
- Sophie🌹
Good product! They have a great support team. Respond very quickly. Their system is also easy to use.
Thank you for taking the time to write your feedback! It's an honor for us to provide excellent service to you. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~
- Mariadel
Great customisation, easy functionality and superb service when help is needed :) Would highly recommend adding this to any store.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine
I found this app easy to install and navigate. I'm glad my customers can now receive a discount. I like that I can customize it to match the look of my store. The help I received by the app in order to ask a few questions was brilliant. Mariadel was very patient with me and made sure she had answered all my questions. My only criticism would be that I need Klaviyo integration, but I see in the app that this is coming in the future.
Hi!
Thank you for your time to leaving us a review. Ease of use is what we've been working on, and customer service is what we've been working on as well.
In addition, the integration of Klaviyo is a planned feature, and we hope to provide you with this new feature as soon as possible.
Should you need any other support, please do not hesitate to contact us on Live Chat.💖
Best Regards,
Catherine | Loloyal Team
Excellent customer service They helped resolve my issues fast I RECOMMEND THE APP ALSO ITS FREE AND FAST
Just contacted support and Mariadel was extremely polite and helpful. She helped us unlock some features in only a few minutes. Can highly recommend.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel