評價 (977)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年11月7日

Great customer service and helped me quickly and politely! I like the app very much and it works perfectly fine!

GymTribe
荷蘭
使用應用程式 17分鐘
Channelwill 已回覆 2022年12月3日

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

2022年11月20日

The app is Perfect everything u need, And the customer support is awesome reply in 10 seconds I suggest to use it.

BASNA
拉脫維亞
使用應用程式 15分鐘
Channelwill 已回覆 2022年12月1日

Thanks so much for taking the time to leave us this review! We really appreciate it :)

2023年2月18日

Great job! And customer service, they did a great job in helping me set up the rewards and they also gave me a limited time offer for more controls of the rewards page, they were fast and quick and did a great job

Optic Collectables
美國
使用應用程式 15分鐘
Channelwill 已回覆 2023年2月18日

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel

2023年2月12日

Great expedited service. I love apps that have live chat. It is so difficult when you have to send an email for help and wait a few days to get help. Loloyal goes the extra mile.

AcrylicMeThat
美國
使用應用程式 12分鐘
Channelwill 已回覆 2023年2月12日

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

2023年2月20日

Mariadel has the best customer service that I have received in a while. I am grateful I got her as a representative.

Buhter Up
美國
使用應用程式 12分鐘
Channelwill 已回覆 2023年2月20日

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel

2023年5月29日

La atención en la configuración y puesta a punto es muy buena.
Como punto negativo las traducciones muy mejorables.

NICO
西班牙
使用應用程式 大約5小時
Channelwill 已回覆 2023年5月30日

¡Gracias por tomarse el tiempo de dejarnos su opinión! Nos alegra saber que ha encontrado nuestro servicio de atención al cliente útil durante la configuración y puesta en marcha. Lamentamos escuchar que las traducciones no han sido de su agrado y tomaremos en cuenta sus comentarios para mejorar en este aspecto. Agradecemos su apoyo y esperamos seguir brindándole una excelente experiencia. Si tiene alguna sugerencia o comentario adicional, no dude en comunicarse con nosotros. ¡Gracias de nuevo!
-Sophie

2022年11月18日

Customer service was great. 10/10 recommend! I just wanted to get rid of the 'We reward with Loloyal' branding on the widget and I the lady i chatted with was very great and did it within seconds.

KyriiKosmetics
美國
使用應用程式 11分鐘
Channelwill 已回覆 2022年12月1日

Hi,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

2022年11月28日

Still testing the APP. But so far APP is super easy to use and support is also helpful. Some minor things in term of customisability needs to improve for our needs though (font type, etc.)

SANVT
德國
使用應用程式 大約5小時
Channelwill 已回覆 2022年11月29日

Hi SANVT!

Thank you for your time to leaving us a review. Ease of use is what we've been working on, and customer service is what we've been working on as well.
In addition, regarding the feedback about font, we will continue to develop in the near future. If you are interested, you can follow our community to get our app roadmap 👉 https://loloyal.canny.io

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
Catherine | Loloyal Team

2023年1月7日

le service client est parfect, les reponces simples et rapides! l'apllication je dois ancor la tester mais elle a l'aire de être tés bien!

Libellula Collection
法國
使用應用程式 大約4小時
Channelwill 已回覆 2023年1月7日

Nous apprécions vos aimables paroles et le temps que vous avez pris pour nous faire part de vos commentaires. Le service client est notre première priorité, nous sommes donc ravis de l'avoir rempli ! Votre entreprise rend notre travail gratifiant. Je l'apprécie sincèrement.
-Catherine

編輯時間:2023年2月26日

Very good membership APP, I highly recommend everyone to use it, the customer service replies to questions very quickly, and solves problems very well. If you are looking for a free or low-cost APP that can also provide membership service functions, I recommend everyone to use it. The interface is easy to operate, and There are multiple language translations, so it is very suitable for stores with loyalty points.

ZEMILY 品味購物 • 家庭百貨
香港特別行政區
使用應用程式 10分鐘
Channelwill 已回覆 2023年2月26日

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel