Trustoo Loyalty & Referrals

Trustoo Loyalty & Referrals

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (714)
Developer
Channelwill

Attract new customers and boost repeat purchases with points rewards, referral program & VIP tiers

Trustoo Loyalty (formerly Loloyal) is here to turn first-time shoppers into lifelong fans! With points rewards, referral program, VIP tiers, popups, automated emails and exclusive member perks, you can easily create a loyalty program with endless possibilities! Keep customers engaged, boost repeat purchases, and increase customer lifetime value fun. Trustoo makes it easy to build lasting customer relationships, improve retention, and grow your brand—no coding required and 24/7 expert support.

Trustoo Loyalty (formerly Loloyal) is here to turn first-time shoppers into lifelong fans! With points rewards, referral program, VIP tiers, popups, automated emails and exclusive member perks, you can easily create a loyalty program with endless possibilities! Keep customers engaged, boost repeat purchases, and increase customer lifetime value fun. Trustoo makes it easy to build lasting customer relationships, improve retention, and grow your brand—no coding required and 24/7 expert support. more
  • Build loyalty programs with points, referrals and VIP tiers easily
  • Run points-based rewards, VIP tiers and limited-time campaigns to increase CLV
  • Reward both referrer and invitee to drive organic growth and lower CAC
  • Display point balances on product and checkout pages to improve engagement
  • Multi-language translation, POS integration,analytics dashboard & 24/7 support
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, German, Spanish, French, Italian, Japanese, Chinese (Traditional), Chinese (Simplified), Portuguese (Brazil), Korean, Czech, Danish, Finnish, Norwegian (Bokmål), Polish, Swedish, Thai, Turkish, Dutch, and Portuguese (Portugal)

Works with

Pricing

Free

Free

  • [Feature-rich free tier available]
  • 25 monthly orders (Free unlock 50)
  • Points & Rewards
  • Referral program
  • Custom CSS
  • Integration: Trustoo

Starter

$19 / month

or $199/year and save 13%

Includes 200 monthly orders, then $20 per additional 100 orders. Upgrade as you grow.

  • Shopify POS
  • POPUP, Email
  • Multi-Languages
  • Analytics, Branding
  • Integration: Judgeme

7-day free trial

Growth

$39 / month

or $399/year and save 15%

Includes 200 monthly orders, then $15 per additional 100 orders. Upgrade as you grow.

  • All Starter features
  • Rewards page
  • VIP Tier
  • Points & Rewards expiration
  • Integration: Klaviyo

7-day free trial

Plus

$299 / month

or $2,699/year and save 25%

Includes 1,500 monthly orders, then $10 per additional 100 orders. Upgrade as you grow.

  • All features
  • Checkout extension
  • API & Webhooks
  • Reward for custom actions
  • Priority support
  • Customer success
  • Demo support team

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (714)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral and rewards systems, noting its ability to enhance customer satisfaction and boost repeat sales. They appreciate the easy setup, seamless Shopify integration, and customization options. The app supports multiple languages and integrates well with platforms like Klaviyo. Merchants also praise the responsive, 24/7 customer support for providing quick resolutions and detailed guidance.

Edited August 28, 2025

Now suddenly get charged 500USD for a month,

------------------------

Ok, case was resolved which the extra fees, great support & resolution. Thanks!

Mistore
Sweden
Over 2 years using the app
Channelwill replied August 21, 2025

Hello,

We sincerely apologize for the inconvenience this has caused and truly appreciate you sharing your feedback with us. Our goal is to improve your experience moving forward.

After reviewing your account, the extra charge occurred because your store orders exceeded the order limit of your current Starter Plan. Please note that the Starter Plan offers an option to increase the order limit, which can help prevent these additional fees.

To better assist you, a member of our team will also be reaching out directly to provide further support and ensure your store continues running smoothly without unexpected charges.

Thank you again for your patience and understanding.

Best regards,
Loloyal Support Team

September 28, 2025

Great experience. Had problem of setting the widget on a new page, tried the chatbox and got help immediately. Purvi was so patient and professional that she solved my problem in 5 minutes

Ativafit
United States
Over 2 years using the app
Channelwill replied September 30, 2025

Hello there,

Thank you for sharing your experience! We’re delighted to hear that our chat support was able to assist you right away. Purvi will be so happy to know that her patience and professionalism made a difference and quickly resolved your issue. We truly appreciate your feedback and look forward to continuing to support you whenever you need us!

Best regards,
Trustoo Loyalty Support Team

September 5, 2025

In the process of moving over to LoLoyal from another loyalty program, loving it so far. Setup has been smooth and aesthetic, and the help from the customer service team (in particular Sherm) has been amazing.

UGLYFACE
New Zealand
About 11 hours using the app
Channelwill replied September 17, 2025

Hello there,

Thank you for sharing your experience! We’re so glad to hear that the transition to Loloyal has been smooth and that you’re enjoying the setup and design. Your kind words about our customer service team, especially Sherm, mean a lot. We’re always here to support you and look forward to helping your business grow with Loloyal.

Best regards,
Loloyal Support Team

Support

App support provided by Channelwill.

Or visit their support portal

Developer

Channelwill

8 The Green Ste A, Dover, DE, 19901, US

Launched

October 12, 2021 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, Online Store

  • Edit customers

    Customer data

  • Edit products

    Products or collections

  • Edit orders

    All order details

  • View and Sync Discounts

    Discount codes and promotions

  • Edit your Online Store

    Pages on your Online Store, script tags in your Online Store, or theme

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