Lookbook Shop by Gallery Ace , 131 則評價

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
    121
  • 5% 的評分為 4 顆星
    6
  • 1% 的評分為 3 顆星
    1
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
    3
2018年11月6日

I dont know what is happening but right now it stop working. Before it works perfectly but know something is happening

VivianeGuenoun
美國
使用應用程式 4年多
2019年2月1日

I installed this app and NOW i have problen in my slideshow do not work any ore.. you left junk code in my file shopify theme my domain link https://donramonrestaurantscubancuisine.com/ .. waht can I do for resolve this problem???

Welcome to Don Ramon Restaurants Cuban Cuisine
美國
使用應用程式 7天
編輯時間：2020年3月21日

I used this app to create a gallery on my pages. It is the worst app that I have ever seen. I would like to rate -1

Limerick by Abirr n' Nanki
印度
使用應用程式 7分鐘
Zooomy 已回覆 2020年3月21日

Hello Limerick,

We are sorry for that you were not satisfied with our application. We are here to to assist all our customers to make sure they are completely satisfied with app experience. We have over 100 reviews with customers rating my app 5star and praising customer service. So a 1 star review really hurts us.

We notice the following things making us SUSPICIOUS that this is a fake review from our competitor.

1. You installed the app today at 12:43pm on 3/21/2020 and uninstalled it in less than 1 minute.
2. You installed app again at 1:33pm on 3/21/2020 and uninstalled again in 5mins.
3. Both times charges were not accepted.
4. The first step is to create and name gallery. This was not performed.
5. You posted a 4 star review which reads - I used this app to create a gallery on my pages. It is a good plugin, which gives multiple types of layout
6. This was immediately updated to 1 star review that you can see above.
7. Customer support was not contacted with any issue you are facing.
8. Store is password protected i.e store is not live.

All these events make us very suspicious of the intention of 1 star review. We have sent you an email so that you can share your issue and we would resolve it asap.

We will be also raising this issue with Shopify Apps team about this suspicious activity.

Time of reply posted - 1:54pm on 3/21/2020

1
1