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The Support team doesn't answer. I need help to cancel my subscription. I have been charged while I have uninstalled the application ans was not using it. So I need help to cancel the subscription, send multiple messages to the support team but there is no answer.
Hi, we did receive your enquiries and did reply to them, please check your junk folders incase the response has gone in there. We definitely did replied before you left this review.
To cancel a subscription to a Shopify app simply uninstall it from your store and you will no longer be charged. You can uninstall an app by going to settings then "Apps and sales channels" and uninstalling your apps there.
If you require any further assistance please just ask. Please add our email to your contacts if our emails are going to your junk mail apps@modmedia.com.au
can't line up the images to the center of the page
Thank you for your review, the app definite does that. We have emailed you and requested collaboration access to your store, Please accept the invite so we can help you out and do it for you.
This app made it easy to make a look book to visualise our brand to the fullest. It's super easy to set up. They even wrote custom code to get the app displayed just the way we needed. Thank you for the great job!
The aesthetic of the LookBook is exactly what I was searching for in designing a jewelry ecommerce site and I'm so happy with how it turned out! It was super easy to upload new products and customize the colors. The support staff was amazingly helpful in helping me set up a pop-up view horizontal slideshow. Thank you for developing this user-friendly app!
Beautiful app took 5 minutes to install and get working, but where the app really stand out is the excellent customer support. Needed some assistance with custom coding they went over and above to make it even better than I thought. I would give them 6 stars if I could.
The app functions well, the team is very helpful in fixing any minor issues that comes up. Will reach out again if anything breaks.
Highly recommend! The Mod Media team are great to work with and go beyond to find design solutions to fit your requests
I LOVE this app. It is MEGA easy to install and then create a lookbook. Also tagging products from your website to the images is too easy! I have been searching for something like this for literally a year now. My agency advised me they could create a lookbook for me but at a HUGE expense and not in a format that I could modify if and whenever I wanted. Also I couldn't just create a new lookbook whenever I wanted. I am trying to get some wholesale business up and going and ALL retailers ask for a 'lookbook' this app has let me do it and to share it with both direct and wholesale customers. I can't recommend this app highly enough!
Great app, displays the lookbooks perfectly! Also a great team that supports you every time you have a question/issue. Thanks!
These guys are the best. Not only does their app work really well but they have over and above to support us. Thanks guys, you rock!