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The Support team doesn't answer. I need help to cancel my subscription. I have been charged while I have uninstalled the application ans was not using it. So I need help to cancel the subscription, send multiple messages to the support team but there is no answer.
Hi, we did receive your enquiries and did reply to them, please check your junk folders incase the response has gone in there. We definitely did replied before you left this review.
To cancel a subscription to a Shopify app simply uninstall it from your store and you will no longer be charged. You can uninstall an app by going to settings then "Apps and sales channels" and uninstalling your apps there.
If you require any further assistance please just ask. Please add our email to your contacts if our emails are going to your junk mail apps@modmedia.com.au
can't line up the images to the center of the page
Thank you for your review, the app definite does that. We have emailed you and requested collaboration access to your store, Please accept the invite so we can help you out and do it for you.
The aesthetic of the LookBook is exactly what I was searching for in designing a jewelry ecommerce site and I'm so happy with how it turned out! It was super easy to upload new products and customize the colors. The support staff was amazingly helpful in helping me set up a pop-up view horizontal slideshow. Thank you for developing this user-friendly app!
I LOVE this app. It is MEGA easy to install and then create a lookbook. Also tagging products from your website to the images is too easy! I have been searching for something like this for literally a year now. My agency advised me they could create a lookbook for me but at a HUGE expense and not in a format that I could modify if and whenever I wanted. Also I couldn't just create a new lookbook whenever I wanted. I am trying to get some wholesale business up and going and ALL retailers ask for a 'lookbook' this app has let me do it and to share it with both direct and wholesale customers. I can't recommend this app highly enough!
The app itself is great, easy to use and works perfectly the way I want it to. Mod Media is also great with their support, answers my questions every time and goes extra mile for customization.
Mod Media's Lookbook app has provided us with the solution that we needed to really showcase our collection campaigns. The link throughs to the products page are excellent tools to support our online store and provide visitors to the website with a multi-layered experience that online shoppers look for. It is easy to use, well supported and a key part of our online strategy. Thank you to the Mod Media team for this great app! Bird and Knoll
Great apps, awesome response team to help me step up and custom the way i like my lookbook to appear. Thanks so much modmedia team !
Loving this app. It's the best lookbook app on shopify for its professional and elegant look and ease of use. Adds value to our store experience and great customer service.
This app is seriously so easy to use, beautiful and loads quickly. I can't think or fine any other app half as simple that makes our lookbook as nice as this app.
Thank you!
Easy to use. Very simple. Must have app for all shops. Recommended!