lookfor: Scalable CX Platform

We added the Lookfor.ai chatbot to bikesattel.at a few months ago, and the difference is night and day. Now shoppers can fire off questions about a products, check where their order is, or double-check our T&Cs and they get an answer in seconds, any time of day. Because the bot handles that routine stuff, our support crew finally has breathing room to tackle the tricky tickets.

The magic isn’t just the tech, it’s the people behind it. The Lookfor.ai team actually listens. If we spot something that could work better, they jump on it and push an update. Since launch we’ve seen way fewer copy-paste questions, happier customers, and fewer late-night Slack pings.

Long story short: Lookfor.ai has become one of our favorite tools. It keeps the shop running smoothly and gives our customers the quick help they expect.

We’ve been using the Lookfor.ai chatbot at Adventure Shop for a while now, and honestly, we’re really impressed. It’s made a big difference in how we handle customer service - our customers can get answers about their orders or our products any time, without having to wait for someone to reply. The bot pulls information straight from our product database, so even specific questions get answered quickly and accurately.

What really stands out, though, is the team behind Lookfor.ai. They’re always open to feedback and keep working on making the chatbot better. Whenever we’ve had a suggestion or needed something tweaked, they’ve been quick to respond and super helpful.

Since we started using Lookfor.ai, a lot of the repetitive questions are handled automatically, which frees up our team to focus on more complex issues. Our customers seem happier too - they get help faster, and it’s available even outside of normal business hours.

All in all, I think Lookfor.ai is on track to become one of the top chatbot solutions out there. We’re excited to keep working with them and see how the tool develops in the future.

The team was incredibly helpful in getting our chatbot set up, trained, and running smoothly. Every time we've needed support or had questions, they've responded promptly and solved our issues. I highly recommend this product, it's excellent, especially considering the price.