Anmeldelser (225)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 87 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
3. februar 2025

I recently experienced outstanding service from the Loop Customer Support team during our transition to a new warehouse. We had to integrate our new Warehouse Management System (WMS) with Loop, and the support team was incredibly efficient and helpful throughout the process. Their response time was impressively quick, often under an hour, and they provided clear guidelines. Additionally, they conducted a thorough audit of our settings to ensure everything was configured correctly. I truly appreciate their dedication and the smooth support they provided during this critical time.

BABOON TO THE MOON
USA
Cirka 5 år bruger appen
2. januar 2025

Received excellent customer service from Rece! I reached out on NYE expecting someone to get back with me in a few days, and was surprised when I got a response back right away! Rece was so helpful and had already taken the necessary steps needed! By the time I saw the response the issue was resolved and there were only a few things I needed to do on my end to finalize things. Needless to say it was an amazing support experience.

Glam-Aholic Lifestyle
USA
12 måneder bruger appen
Loop svarede 7. januar 2025

Thank you for the fantastic review 💙 We’re so happy Rece could help you promptly and get everything sorted quickly- even on NYE! We appreciate you taking the time to share your experience.

29. januar 2025

Loop is very user-friendly, and helps us streamline our return/exchange process. The best part is their support team! Anytime we have a question on specific orders, they always provide very thorough and easy-to-understand answers quickly. Would definitely recommend!

onewith
USA
Næsten 2 år bruger appen
Loop svarede 3. februar 2025

Thanks for the awesome review! We’re so glad to hear Loop is working well for you, and it’s great to know our support team is hitting the mark. Appreciate your recommendation! 🤩💙

29. januar 2025

I've been using Loop for over a year and it's great. It has almost all of the functionality that I need (the one additional thing I need, no app has) and I've always gotten a quick response from support. I'd like to, in particular, give a shout out to Rece on their support team, who was able to help me create different return policies depending on the item.

Springrose
USA
Mere end et år bruger appen
Loop svarede 3. februar 2025

Thanks for sharing! We're happy Loop’s been a good fit ⭐️🙌
Rece will love hearing your shout-out!

8. januar 2025

LOOP is an excellent tool for our company to manage returns and exchanges. While the features are impressive, what really stands out to me is their customer support. I truly appreciate working with their team— they are not only knowledgeable but also consistently approachable and eager to help with any issues.

ORTTU
USA
Mere end 3 år bruger appen
Loop svarede 14. januar 2025

Thank you for your thoughtful review 💙⭐️
We're thrilled that Loop has been a valuable tool for your business and that our support team has made such a positive impression. We're always here to help!

29. januar 2025

I've been using Loop for returns and exchanges, and I couldn't be more impressed. Their software is seamless and user-friendly, making the process incredibly easy. What really sets them apart, though, is their customer support team. Anytime I have a question or need clarification, I get a clear and helpful response within minutes.

Special shoutout to Rece —your responsiveness and clear solutions have made all the difference. Highly recommend Loop to anyone looking for a reliable returns solution!

SOLIKA
USA
Mere end et år bruger appen
Loop svarede 3. februar 2025

We appreciate your feedback! So glad to hear Loop is making returns easy, and we'll pass your thanks to Rece for the fantastic support 💙🤩

20. december 2024

Loop's system is great, but it's the people that make the experience phenomenal. Almost every email I send is always due to me not understanding something and within minutes I get a response. Everyone is knowledgeable and helpful, thank you for the service that you provide!

Apollo
USA
Cirka et år bruger appen
Loop svarede 7. januar 2025

We’re so glad to hear that our team has been able to provide the support you need 🙌
It’s our goal to be as helpful and responsive as possible, and we appreciate you recognizing our efforts. Thanks for choosing Loop! 💙

16. december 2024

I would recommend LOOP to other individuals and companies. We have been using Loop for over 2 years now and each year new updates are made that are very helpful and their support team is excellent. Just recently had a rare issue with our shipping labels generating and the support staff was able to locate and help us resolve the issue within days.

ZANEROBE
Australien
Næsten 3 år bruger appen
Loop svarede 7. januar 2025

Thank you for taking the time to share your experience 💙
We’re thrilled to hear that the updates and improvements have been helpful, and we’re so glad our support team was able to quickly resolve the issue with your shipping labels. It’s always our priority to provide top-notch support!

10. december 2024

Loop helps us to provide an automated process for our customers to process returns, exchanges and warranties, without waiting for reps to be live. I love that Loops links seamlessly with Shopify and their 'Shop Now' feature prompts customers to increase their spend with us when exchanging for new products. We are also always assisted by our Loop rep when needed.

Archies Footwear | AU
Australien
Mere end et år bruger appen
Loop svarede 7. januar 2025

Thank you for the wonderful feedback! We’re happy to hear that our team is providing the support you need—it's always our goal to make your experience as smooth and efficient as possible 💙

14. januar 2025

App works good and everytime I needed some help from them the customer support has been on it!

Heat Wave Visual
USA
Mere end 4 år bruger appen
Loop svarede 3. februar 2025

Thanks for the review! We're glad to hear Loop is working well for you and that our support team has been there when you needed help ⭐️💙