Anmeldelser (243)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 2 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
21. september 2021

Really impressed with the returns solution by Loop, we've automated our returns system that took a huge workload off our CS teams but also if there are any issues they are super responsive with a solution. Plus they have integrations with many companies to help you in further areas.

Ekster®
USA
6 måneder bruger appen
Redigeret 23. maj 2023

We have just started on the system and love the user friendly interface, its a lot easier than manually processing our exchanges and is now all stored in the one place for me to follow up on.
Very easy for customers to use too.
Jess was super helpful and very good at follow up!
Only downfall is it doesn't integrate with MYPOST business for Auspost only eparcel which didn't work for us so we have ...

ELLORE
Australien
5 måneder bruger appen
Loop svarede 24. maj 2023

Thank you for sharing your experience with us! We're excited to be working with you and will be sure to share this review with Jess!

8. december 2023

We've been on the platform for 2 months and have had a great experience so far. Although onboarding was quick due to our previous platform provider shutting down and have to do a quick transition, now that we are fully onboarded we have found it very beneficial. The features loop offers for the customer and also internally for reporting is extremely useful and easy to see ROI.

Electric Picks Jewelry
USA
4 måneder bruger appen
Loop svarede 13. december 2023

Thanks for sharing your positive experience with Loop! We love hearing your feedback on our features and the ease of seeing ROI!

8. februar 2024

10/10 for their support team

Having timely and helpful support when something comes up is extremely important.

Being new to this App, we have had lots of questions which are always promptly answered.

We are loving the user friendly nature of Loop and it has been a welcomed addition to our platform.

bakscape.com
Canada
4 måneder bruger appen
Loop svarede 12. februar 2024

We love hearing how user friendly you find Loop! Thanks for leaving these kind words!

8. maj 2023

Loop was the exact Returns / Exchange platform that we were looking for. As a small team of two, manually responding to @info emails just to quickly provide someone a return label was very inefficient. Our Onboarding Rep, Adam, was also extremely helpful and gave us genuine industry standard advice, and pointed out some discrepancies in our T&C.
As I'm sure most of us Shopify admins know, ...

Ocean and San
USA
4 måneder bruger appen
Loop svarede 10. maj 2023

Making your life easier is why we do what we do! Thanks for this super insightful review! 🙌

Redigeret 19. maj 2023

Loop is a really great platform to manage returns allowing customizations and various workflows depending on your business needs. The integration was very seamless. Our onboarding specialist, Brooke was incredibly knowledgeable and supportive throughout the integration phase. She guided us every step of the way, ensuring a smooth transition and minimizing any disruption to our operations. Her ...

Bonafide
USA
3 måneder bruger appen
Loop svarede 22. maj 2023

We love hearing how you've seen significant improvements in your returns management process since adopting Loop! Thanks for this recommendation! 💙

27. juli 2023

Loop is a solid reliable returns platform. I've used it in two different ecomm companies. It's userfriendly, the workflows, tags usage, and return outcomes are well thought out. We definitely take advantage of the Shop Now feature to keep customers reingaged in our eco system. Financial Reconciliation is a bit tricky with, that's an area that can be improved upon, but that said, it's comparable ...

Art That Kills
USA
2 måneder bruger appen
Loop svarede 14. august 2023

We love hearing about your positive experience! Thanks for sharing!!

9. maj 2023

Have loved working with the team at Loop. They have been so helpful getting us set up and ready to trade on our new website. We also want to thank Taylor for her ongoing help during onboarding.

Aje Athletica
Australien
2 måneder bruger appen
Loop svarede 10. maj 2023

Thanks for sharing your great experience with Loop! We'll be sure to pass along your kind words to Taylor as well 💙

5. maj 2023

We are a small business that is growing fast. We recently migrated from WooCommerce to Shopify Plus in order to have access to cleaner and more effective e-commerce tools and the ability to more easily scale. Loop was one of the major influencers in our decision to switch. I am not a web developer but I do all of the web backend work myself. Of all the apps that I have used so far in Shopify (and ...

GAIDAMA
USA
Cirka en måned bruger appen
Loop svarede 22. juni 2023

We absolutely love hearing this! Thank you for trusting us and we can't wait to continue working together! 🙌💙

27. marts 2024

Great Support from Loop's Customer service team: fast, clear and detailed explanations that help understand the issues encountered as well as find the correct solutions to the problems.

Keep on the great work!

Viscata
USA
Cirka en måned bruger appen
Loop svarede 2. april 2024

We'll be sure to let our customer service team know about your great experience! Excited to continue working together 🙌