Omtaler (159)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 86 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 7 % av vurderingene er 1 stjerner
13. juli 2023

Works pretty flawlessly. Lots of great features and customizations. Highly recommend for scaling up your business, improving your return rate, and retaining more revenue.

Made Trade
USA
Rundt 1 år bruker appen
Loop svarte 14. august 2023

We love hearing this! Thanks for these kind words! 💙

27. juli 2023

Loop is a solid reliable returns platform. I've used it in two different ecomm companies. It's userfriendly, the workflows, tags usage, and return outcomes are well thought out. We definitely take advantage of the Shop Now feature to keep customers reingaged in our eco system. Financial Reconciliation is a bit tricky with, that's an area that can be improved upon, but that said, it's comparable to others on the market. Overall, I'm pleased to continue using Loops as my go-to returns solution.

Art That Kills
USA
14 dager bruker appen
Loop svarte 14. august 2023

We love hearing about your positive experience! Thanks for sharing!!

26. september 2023

Super easy to set up and the customer service was awesome! Lindsey T was fantastic to deal with. Thank you Loop!

JK Boots
USA
12 måneder bruker appen
Loop svarte 1. november 2023

We love hearing this! Thanks for sharing and we will be sure to let Lindsey know! 🙌

19. juni 2023

Onboarding was super easy. Taylor was very helpful and made the transition to using Loop seamless. Looking forward to using the app

Superare Fight Shop
USA
25 dager bruker appen
Loop svarte 20. juni 2023

We're thrilled to be working with you! Thanks for sharing! 💙

Redigert 20. september 2021

Best RMA system on the market! Not only is it affordable but My account Managers and support team have been great. Can't wait to see all the new additions to their roadmap for 2022!

QALO
USA
Over 6 år bruker appen
1. november 2022

We love loop! It's by far the best experience for customers and also CX employees to navigate as well. Super clean and easy experience from start to finish, and there's always exciting updates that Loop is coming out with to better it. You can customize the portal so that it feels very on brand, and even have the customer shop directly on your site with their store credit. From a CX/employee perspective, the analytics and reports have helped us lower return rates on specific products as well. Shoutout to Bryan H. who is our rep and is super quick to help anytime we need assistance!

Free Fly Apparel
USA
Nesten 6 år bruker appen
12. mai 2023

Loop has been a reliable and trusted partner for several years, consintently demonstrating a commitment to innovation in their product offerings while taking our feedback into consideration. Their support team is very responsive and prompt in addressing our inquiries. Their dedicated MSM's have made it clear that our growth and customer experience is their top priority!

LIVERPOOL LOS ANGELES
USA
Over 5 år bruker appen
Loop svarte 15. mai 2023

We love hearing from our long-time partners! 💙 Thanks for this insightful review!

9. mai 2023

Very easy platform to navigate with helpful insights. Automates the return/exchange process which frees up time for our team to better help customers with other issues. Responsive and thoughtful assistance when called upon as well!

Criquet Shirts
USA
Rundt 5 år bruker appen
Loop svarte 10. mai 2023

Thank you for sharing your experience with Loop! 🙌

Redigert 22. september 2021

I can't say enough positive things about the Loop Return platform, it integrates seamlessly with Shopify, has several pre-built 3rd party integrations, and importantly enough the user experience of the platform is super simple for our entire CX team. Beyond the platform itself, the team at Loop is top-notch! Everyone we've encountered and worked with has been amazing and super helpful. Our account team at Loop always goes the distance (and sometimes beyond!) for us and they are always ready and more than willing to jump into and understand the details of our business processes to ensure that our customers are always having the best possible return experience every step of the way! We consider the Loop team as a true extension of our team here at Princess Polly.

Princess Polly USA
USA
Nesten 5 år bruker appen
Redigert 9. mai 2023

Loop is a great product, but their support team is also really responsive and what makes Loop my favorite partner. They're the best support team of any vendor I work with. Such a relief to know the Loop team will always reply with the right answer and usually within just a few hours. It's a bummer I never seem to catch them on live chat but they always answer my question in the first email reply so there's never back and forth.

Miaou
USA
Over 4 år bruker appen
Loop svarte 9. mai 2023

Thanks for taking the time to leave us this review! We love hearing your kind words about the support team 💙