Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
4 maart 2024

LOOP makes our day-to-day processes so much easier. Special thanks to Adam N. for always being super friendly and acommodating. It's seldom that anything goes wrong with LOOP, but you can guarantee that if you need help, you've got the best that you could hope for! Thanks LOOP, and thank you Adam! We're very inspired with this level of care and service. :)

Buttercloth
Verenigde Staten
Loop heeft geantwoord 20 maart 2024

We love hearing how we're making your day-to-day processes easier! We'll be sure to pass along the kind words to Adam as well! 🙌

26 september 2023

Super easy to set up and the customer service was awesome! Lindsey T was fantastic to deal with. Thank you Loop!

JK Boots
Verenigde Staten
12 maanden gebruiken de app
Loop heeft geantwoord 1 november 2023

We love hearing this! Thanks for sharing and we will be sure to let Lindsey know! 🙌

7 maart 2024

Loop Returns and Exchanges has truly been a game-changer for our e-commerce operation! Their seamless collaboration with us has made managing returns and exchanges a breeze. Communication with their team is top-notch, always keeping us in the loop about new features and updates. Their system is not only reliable but also incredibly user-friendly for both our customers and our internal team. Plus, our dedicated rep is a gem, always ready to assist with their deep knowledge of the product. We truly appreciate the invaluable service they provide.

Livie & Luca
Verenigde Staten
Loop heeft geantwoord 20 maart 2024

Hearing that we've been a game-changer is music to our ears! Thanks for leaving these kind words!

8 februari 2024

10/10 for their support team

Having timely and helpful support when something comes up is extremely important.

Being new to this App, we have had lots of questions which are always promptly answered.

We are loving the user friendly nature of Loop and it has been a welcomed addition to our platform.

bakscape.com
Canada
Loop heeft geantwoord 12 februari 2024

We love hearing how user friendly you find Loop! Thanks for leaving these kind words!

13 maart 2024

Loop definitely helped us level-up our Returns Process across our two brands and six stores. Having a streamlined process that is largely automated has saved us so much time and resources. Onboarding and ongoing support has been incredibly handy. Glad we jumped on board.

Moana Bikini - Australia
Australië
Loop heeft geantwoord 20 maart 2024

We're glad you jumped on board too! Thrilled to hear how we're saving you time and resources 🤝

Bewerkt 9 mei 2023

Loop is a great product, but their support team is also really responsive and what makes Loop my favorite partner. They're the best support team of any vendor I work with. Such a relief to know the Loop team will always reply with the right answer and usually within just a few hours. It's a bummer I never seem to catch them on live chat but they always answer my question in the first email reply so there's never back and forth.

Miaou
Verenigde Staten
Meer dan 4 jaar gebruiken de app
Loop heeft geantwoord 9 mei 2023

Thanks for taking the time to leave us this review! We love hearing your kind words about the support team 💙

1 juni 2023

I am thrilled to share my outstanding experience with Loop, a powerful tool that has revolutionized the way I manage my business. From customizing policies and workflows to effectively reducing return ratios, Loop has been an absolute game-changer.

One of the standout features of Loop is its user-friendly interface, which made the entire process seamless and intuitive. I greatly appreciate the ease with which I can navigate and customize various aspects of the software. It has truly empowered me to tailor the platform to meet my specific needs and optimize my operations.

In addition to the exceptional software, I must commend the dedicated representatives at Loop who have been instrumental in my journey. Jackie and Ash have been invaluable in providing insightful recommendations and offering guidance to streamline my workflows and maximize efficiency. Their expertise and commitment to customer satisfaction have truly set them apart.

Loop has not only enhanced the functionality of my business but has also provided unparalleled support along the way. The level of assistance and prompt responses I have received from the Loop team have been commendable. Knowing that I have a reliable support system in place gives me peace of mind and confidence in utilizing the software to its full potential.

I cannot emphasize enough how Loop has positively impacted my business. It has surpassed my expectations, and I wholeheartedly recommend it to any business owner seeking to streamline their processes, reduce return ratios, and improve overall efficiency. Thank you, Loop, for providing an exceptional platform and top-notch customer service.

Andar
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Loop heeft geantwoord 2 juni 2023

Wow! This reviewing is everything we love to hear! Thank you for being such a loyal and amazing partner to work with! 💙 🙌

Bewerkt 14 april 2023

We've been using Loop Returns for a couple years now. Here at Kizik, it's not about the retained revenue we get from Loop, It's about the retained customers. We know if we can get our customers into their correct shoe size they will love our product and will become lifelong customers. Loop helps us create a positive experience for all our customers, even those who need a couple tries to get the correct shoe.

Kizik
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Loop heeft geantwoord 11 mei 2023

We love this review & we love Kizik! Thank you for sharing! Retaining customers >>>

22 februari 2024

We have been a long term client with Loop for close to 3 years and very happy with the platform. The experience is excellent and they are continuously releasing updates to improve this for both client & customer. The support level from the Loop team has been outstanding with regular business reviews to uncover opportunities & highlight performance vs industry averages. We love the analytics feature that enables our team to realize revenue impacts and provide data insights into return reasons.

Jo Mercer Northern Hemisphere
Australië
Loop heeft geantwoord 27 februari 2024

Thank you for your long-term partnership and positive feedback! We're thrilled to hear that you've had an excellent experience with Loop and we look forward to continuing to support you!

5 februari 2024

Loopreturns has been super helpful to our store. They have a great support system and reply quickly to any issues or questions that we have. Our returns are fully automated and run smoothly without any issues. We're really happy with our experience with Loopreturns and are renewing our agreement with Loopreturns soon.

D'Amelio Footwear
Verenigde Staten
Loop heeft geantwoord 12 februari 2024

Thanks for your amazing feedback! We love hearing about your great experience with us and are excited to continue supporting your brand!