Loop Returns & Exchanges

Amazing and seamless process. Lindsey provided us with the best guidance and overcame all of the issues we were having immediately with just one conference call, catering to all needs. The support is top notch, highly recommended using Loop for all your returns and exchange needs.

Our business relies on Loop for all our returns and exchanges globally across 6 regions. The app is seamless to integrate, easy to use and integral to providing our customers with the experience that we've built our brand on. Couldn't recommend higher.

Rece, was so very helpful. She explained things so well with a step by step explanation. So very appreciative for her help, so that I could help my customers better with their questions. Love using LOOP!!

The customer service at Loop is great! Super attentive and quick to respond and find a solution for you.

Great Support from Loop's Customer service team: fast, clear and detailed explanations that help understand the issues encountered as well as find the correct solutions to the problems.

Keep on the great work!

We considered several different apps to handle product returns, but Loop Returns checked all the boxes for us. The integration with Shopify was easy and the customizability of the platform allowed us to tailor the customer experience. The onboarding was great and our specialist was quick to provide assistance and support as needed to get us up and running right away. Highly recommended.

CX is very responsive and quick to help!

Wendy was fabulous! She is a wealth of knowledge and we left knowing we're in great hands.

Loop has been great for us. We've fully automated our returns process which is a win-win for our support team and our customers. Every month, we review the Return Reasons reports to see how we can improve our products, website, and marketing.

Loop has made the process of our returns simple and effective. In addition to that their support team has been super helpful and friendly. Returns used to be a laborious process, but with Loop we have been able to focus on other areas of our company which has helped us grow. Also shoutout to Ash at Loop for be an amazing rep for us over the years!