Recenzje (159)

Ogólna ocena
4,6
Liczba recenzji z daną oceną
  • 86% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 3% ocen to oceny z 2 gwiazdkami
  • 7% ocen to oceny z 1 gwiazdkami
17 maj 2023

Loop is a great and user-friendly program to work with. Our account manager is quick to reply and listen to our wants and needs for future developments. We are happy to have this program to work with and it definitely makes our return process easier.

Misook
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Loop odpowiedział(a) 17 maj 2023

We appreciate the love!! 💙

20 listopad 2022

Horrible customer service and completely overpriced. App is missing a ton of critical features. I used it for over a year, willing to over pay. When I insisted to cancel, guess what they kept on billing me. Dess said she would let me know, bill came in anyway. I do not want your service stop forcing it on my company. Shop around the Shopify App Store lots of better cheaper solutions.

Urban Modesty
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
11 maj 2023

Our experience with Loop has been top-flight -- the platform is accessible, easy to navigate, & quite streamlined.

Our returns processing has become second nature with the support of Loop, and their team has been steadfast in their transparent desire to innovate for & aid the brands that they work alongside.

We use Loop to the fullest capacity & value having the intuitive interface and compassionate crew stitched into the fabric of our business.

Would certainly recommend.

Sabah
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Loop odpowiedział(a) 11 maj 2023

This review made our day!! Thanks for sharing!

15 sierpień 2023

Loop has made the process of our returns simple and effective. In addition to that their support team has been super helpful and friendly. Returns used to be a laborious process, but with Loop we have been able to focus on other areas of our company which has helped us grow. Also shoutout to Ash at Loop for be an amazing rep for us over the years!

GORUCK
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
Loop odpowiedział(a) 18 wrzesień 2023

We love hearing this and appreciate you taking the time to leave us this review! We'll be sure to let Ash know as well 🙌

31 maj 2023

We started using a Loop because it was the only platform integrated with recharge, which was a big win. In addition, its user-friendly interface, streamlined workflows, customizable policies, automated documentation, and integration capabilities have made it easier for my team.

VEGAMOUR
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Loop odpowiedział(a) 1 czerwiec 2023

We love hearing how we've made it easier for your team! Thanks for taking the time to write this review 💙

30 maj 2023

Loop helped us simplify our exchange process. We love how well it integrates with Shopify and our helpdesk. The ability to customize return rules has been very helpful. Support is quick to assist and responsive to feedback. Also, our MSM, Remi, is amazing and the best to work with!

Shady Rays® | Polarized Sunglasses
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Loop odpowiedział(a) 30 maj 2023

Thank you for your kind review! We will also be sure to share this with Remi 💙

31 maj 2023

Loop has completely revamped the way that we look at our returns. It changed a previously lengthy process into one that is seamless and now generates additional revenue. The setup process was easy enough for me to do alone as they had a very hands on team assisting me with that. The constant roll out of new features and clear communication from the Loop team has been A+. 10/10 would recommend.

Aviator Nation
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Loop odpowiedział(a) 31 maj 2023

A+ review! Thank you for your kind words! We love hearing how we've changed your lengthy process into a seamless one! 🙌

17 maj 2022

We've been a Loop customer for over 2 years now, having switched from a very basic returns software. We really appreciate the automation of the platform, and the optionality it gives our customers to fully customize their return outcomes. We love the advanced & instant exchanges, and can't wait to start better leveraging their workflows tech for further automations. The upsell feature in the returns portal is also a great add. Loop is also constantly adding new functionality - though we would love it if less of these features were hidden behind additional paywalls - since the software is quite expensive.

Knickey
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
22 maj 2023

We moved to LOOP and immediately saw how much our customers enjoyed the ease of the entire white glove experience with its user-friendly, no-hassle platform as it gives them an efficient, no-hassle way to process exchanges and returns. Best of all is the detailed analytics that allow us to closely monitor returns and exchanges data. As a result, we have seen increased savings and lower return rates.

Athletic Propulsion Labs
Stany Zjednoczone
Około 2 lata korzystania z aplikacji
Loop odpowiedział(a) 23 maj 2023

This is everything we like to hear! 🙌 No hassle, efficient, user-friendly, increased savings, lower return rates... Thank you for sharing your great experience with us! 💙

11 maj 2023

First-in-class solution for e-commerce returns. The variety of features, integrations, and partnerships will take your business to the next level.

ALOHAS
Hiszpania
Prawie 2 lata korzystania z aplikacji
Loop odpowiedział(a) 11 maj 2023

Thanks for sharing your great experience with us! 💙