Recensioner (159)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 7 % av omdömena har 1 stjärnor
2 maj 2024

Wendy was fabulous! She is a wealth of knowledge and we left knowing we're in great hands.

Commando®
USA
9 månader användning av appen
Loop svarade 10 maj 2024

We'll be sure to let Wendy know about your great experience! Thanks for leaving this review 🙌

20 mars 2024

We've been with Loop since the early days, it changed the game for us and our returns process as a whole.

A fantastic product with fantastic customer support!

I'd highly recommend Loop for any store looking to streamline returns in a super-efficient way!

DOYOUEVEN
Australien
Mer än 3 år användning av appen
Loop svarade 2 april 2024

This recommendation is everything! Thanks for being a long-time customer. Excited to continue growing with you 🤝

7 mars 2024

Loop Returns and Exchanges has truly been a game-changer for our e-commerce operation! Their seamless collaboration with us has made managing returns and exchanges a breeze. Communication with their team is top-notch, always keeping us in the loop about new features and updates. Their system is not only reliable but also incredibly user-friendly for both our customers and our internal team. Plus, our dedicated rep is a gem, always ready to assist with their deep knowledge of the product. We truly appreciate the invaluable service they provide.

Livie & Luca
USA
Nästan 6 år användning av appen
Loop svarade 20 mars 2024

Hearing that we've been a game-changer is music to our ears! Thanks for leaving these kind words!

13 mars 2024

Our business relies on Loop for all our returns and exchanges globally across 6 regions. The app is seamless to integrate, easy to use and integral to providing our customers with the experience that we've built our brand on. Couldn't recommend higher.

Boody Australia
Australien
Ungefär 3 år användning av appen
Loop svarade 20 mars 2024

We love hearing how we're supporting all 6 of your regions! Excited to continue working together!

13 mars 2024

Loop definitely helped us level-up our Returns Process across our two brands and six stores. Having a streamlined process that is largely automated has saved us so much time and resources. Onboarding and ongoing support has been incredibly handy. Glad we jumped on board.

Moana Bikini - Australia
Australien
Mer än 2 år användning av appen
Loop svarade 20 mars 2024

We're glad you jumped on board too! Thrilled to hear how we're saving you time and resources 🤝

4 mars 2024

CX is very responsive and quick to help!

Fresh Clean Threads
USA
Nästan 5 år användning av appen
Loop svarade 20 mars 2024

Thank you for sharing! 🤩

14 mars 2024

Great customer service, fast to respond and help trouble shoot with you. Extremely kind and helpful!

Willow Boutique
USA
Mer än ett år användning av appen
Loop svarade 20 mars 2024

We appreciate you sharing your great experience with our customer service team! We're always here to help!

4 mars 2024

LOOP makes our day-to-day processes so much easier. Special thanks to Adam N. for always being super friendly and acommodating. It's seldom that anything goes wrong with LOOP, but you can guarantee that if you need help, you've got the best that you could hope for! Thanks LOOP, and thank you Adam! We're very inspired with this level of care and service. :)

Buttercloth
USA
Ungefär 4 år användning av appen
Loop svarade 20 mars 2024

We love hearing how we're making your day-to-day processes easier! We'll be sure to pass along the kind words to Adam as well! 🙌

9 mars 2024

Best-in-class returns solution for Shopify stores. A little bit pricey but worth it if you're serious about optimising customer experience!

Threadheads
Australien
Mer än 2 år användning av appen
Loop svarade 20 mars 2024

Best-in-class solution is what we're going for! 🙌 Thanks for sharing!

7 mars 2024

We've been using Loop for almost 3 years. They cover most, if not all, options we would ever need for our store. Their "Shop Now" and "Instant Exchange" features are awesome. It was an easy initial set up and very low maintenance upkeep. Our Merchant Success Manager, Jackie, is amazing. Jackie is friendly, helpful, and gets to the bottom of any questions we ask. The ability to offer our customers a bonus credit towards a new order or their Store Credit refund, has been a game changer. Our partnership has been great!

Constantly Varied Gear
USA
Mer än 2 år användning av appen
Loop svarade 20 mars 2024

Thanks for sharing your great experience with us! We especially love hearing how useful you are finding our features like Show Now & Instant Exchange. We'll be sure to share your kind words with Jackie!