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Emma Pennington did a great job with the customer support.
We're thrilled to hear that Emma provided you with outstanding support. We’ll be sure to share your kind words with her 🙌💙
Very helpful and responded quickly with any questions we had
We’re always here to help 🤝
Glad we could answer your questions quickly!
Loop has been a great "value added" app as we work towards better for our customers and staff, support and team gets' an A+
We’re so glad that Loop has been able to provide value for both your team and your customers. Thank you for the A+ rating! 🤩💙
Quick response from the Support Team!
Thanks for the review! Quick responses are what we aim for 🙌
Very helpful customer service :)
We appreciate your feedback! Our team is always happy to help. Thank you for sharing! 🙌
Excellent support
Your support means everything to us!
Thank you for the review 🤩🙌
Thornton on the support team has been a great help and helped me resolve my issues promptly! Thanks again, Thornton!
Thank you for the review! 💙⭐️
So happy to hear Thornton has made such a positive impact. We’ll be sure to pass along your kind words to him!
The Loop team is always helpful in finding solutions!
Thank you for the 5 ⭐️'s! We're always here to help.
*Edited review after resolution.
I faced a lot of issues onboarding Loop, and it took over a month. But now it's up and running, and it's a helpful tool for our brand. I still feel support was lackluster until I really put the screws on them. But they figured it out eventually.
Compared to what else is available, they're a top option.
Really helpful support. Was really easy to find help and my issue was responded and dealt with in a very timely manner.
We love to help and make things simple for our merchants! Thanks for the review 💙⭐️