评论 (279)

整体评分
4.7
每个评分等级的数量
  • 87% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 6% 的评分是 1 星
2025年5月9日

We've had a positive experience working with Loop Returns, particularly when it comes to customer support. We recently needed assistance configuring return tags across multiple Shopify instances, and the process was handled quickly and clearly.

✅ Highlights:

Responsive Support: Our inquiry was acknowledged and resolved within the same business day — a big plus when coordinating system-wide ...

SHAPING NEW TOMORROW INTERNATIONAL
德国
6个月 人在使用应用
2025年6月3日

Wonderful app and even better customer service! We have been using Loop Returns for a little over a year and it has made our lives SO much easier.

Bunny and Babe Winnetka
美国
1年多 人在使用应用
2025年5月11日

I've had a few times where i have contacted Loop for support, and i must say all the staff are super friendly and quick to resolve any issues.

I have recently been in touch with Emma Pennington a few times, and she is brilliant! Nothing is too much trouble for her and she is very patient and understanding too.

I highly recommend Loop!

Hunt and Haul
英国
5个月 人在使用应用
2025年5月5日

I would say the customer service is the best part of working with Loop Returns. As a small business, you can feel like a jack of all trades but a master of none. The support we have had from Loop Customer Support team has helped us build the confidence we need to start feeling like a master of Loop Returns!

by Kin Aesthetics
美国
5个月 人在使用应用
2025年4月29日

Loop makes our return process seamless for both clients and our team. Not to mention, reliable and kind customer service as well.

BODE
美国
8个月 人在使用应用
2025年2月19日

Working with Loop has been one of the most seamless experiences. They have the most innovative and advanced return portal for our customers, and the ever-changing demands and requests of returns. There customer support team is fully-responsive, and always finds a solution, even in the most difficult of cases. They literally take care of everything, and they are the only return portal we recommend ...

LEZÉ the Label
加拿大
接近4年 人在使用应用
Loop已回复 2025年2月28日

Wow—this means the world to us! We pride ourselves on providing a seamless experience and always finding solutions for our customers. Thank you for trusting Loop as your go- ...

2025年4月10日

The support team was able to help us implement a workflow tool we were wanting to add but were unsure how we would go about it. They were knowledgeable in their response, and we were able to create the workflow we needed with their assistance.

Harmonic Arts
加拿大
大约2个月 人在使用应用
2025年4月16日

The team was super helpful in helping me set up returns for outside the US. Onboarding Loop itself was also seamless and makes life easy!

BRIDEMERCH
美国
5个月 人在使用应用
2025年5月27日

Terrible customer service and support. After using this app for a year we are trying to cancel and they handball you around different departments. There is literally no support or settings for cancelling your subscription.

CUPCKE Apparel
澳大利亚
1年多 人在使用应用
2025年5月27日

I've requested a few changes and it was done within 1 working day, really happy with the speed of solving the problem.
thanks

ASCENO
英国
接近3年 人在使用应用